Technical Support Analyst

March 15, 2013 - June 01, 2013
Location: Little Rock, AR
Salary Range: Commiserate with experience.
Exempt/Non-Exempt: Non-Exempt
Benefits: Excellent benefits package.
Employment Type: Full Time
Department: Corporate

Description

The success of any business relies upon its ability to match opportunities with the right resources — and most importantly, the right people. BancorpSouth Insurance Services, Inc. provides Commercial, Employee Benefits, and Personal insurance brokerage and consulting services throughout the United States.

BancorpSouth Bank, is a wholly-owned subsidiary of BancorpSouth, Inc., a financial holding company headquartered in Tupelo, Mississippi, with $13.0 billion in assets. BancorpSouth Insurance Services, Inc., a division of BancorpSouth Bank, employs over 500 insurance and risk management agents. Equipped to service clients across the globe through our Worldwide Broker Network relationship, BancorpSouth Insurance Services, Inc. is annually ranked as one of the nation's largest brokers byBusiness Insurancemagazine.

BancorpSouth Insurance Services, Inc. is seeking an experienced IT professional for a full-time Technical Support Analyst position.

NOTE: WORKING HOURS MAY VARY WITH BUSINESS NEEDS.

Please visit http://www.bancorpsouthinsurance.com/careers/to apply for this position.

Duties

Job duties include Local LAN Administration, maintaining, troubleshooting, and repairing computer systems, servers, hardware, software, and peripherals in a multi-user environment.

Minimum Qualifications Include

• 3-5 years experience in s similar position and/or a Technical or Bachelor’s degree in Computer Sciences or related field is required.
• Working knowledge of Windows Operating Systems, including 2000/XP/7 and Server 2000/2003/2008 as well as Microsoft Office Suites is required.
• Certifications are preferred (MCP, MCSA, A+, N+)
• Intermediate to advanced knowledge of basic Windows networking is preferred.
• Local and Remote Desktop Support - Helpdesk Support experience preferred.
• Excellent organizational skills, attention to detail, and the ability to multi-task assignments are required.
• Ability to work independently with minimal supervision is required.
• Excellent communication and analytical skills to effectively understand and resolve user issues are required.
• Ability to work in a team environment required.
• Projects professional appearance and manner.
• Ability to multi-task and ability to be flexible is required.