Job Opening ID
Tracing its roots to Thomas Edison himself, PPL Corporation has been empowering economic vitality and the quality of life for the communities it serves for nearly a century. The people of PPL Corporation provide reliable, safe, competitively priced energy to our customers and competitive returns to our shareowners. PPL has grown from a company with customers and facilities in one region of Pennsylvania to a diverse, super-regional energy company with more than 10 million customers in the United States and the United Kingdom, as well as about 19,000 megawatts of generating capacity from the East Coast to the Pacific Northwest. PPL provides energy for millions of customers while providing challenging and rewarding careers for thousands of employees around the United States and abroad. Be sure to follow us on Facebook at www.facebook.com/pplcareers and Twitter at www.twitter.com/pplcareers.
Accountable for infrastructure development (research, design and implementation) and operational activities, as well as maintenance/enhancement of computer and network technologies supporting the information technology (IT) needs of the corporation. The infrastructure technologies supported/developed will focus on network, server, system software, storage, database or workstation components, requiring the individual to be competent in IT processes, software languages and tools.
Expected to develop relationships with technical and non-technical customers, co-workers, consultants and vendors while continuing to research and advance technical prowess. Has substantial knowledge in one area of IT infrastructure and a broad based understanding of other major technologies. Demonstrated commitment to design and operational excellence.
Primary Responsibilities Accountable for providing functionality and for assuring reliability and availability of computing infrastructure through either a design or operational perspective, requiring difficult problem solving with little or no assistance and supervision within time constraints. This may require 24x7 availability for critical components and systems. Maintains ownership and accountability for the "health" of certain technologies being supported. Serves as the point of contact for specific infrastructure components and services.
Performs and may guide others in performing, the design or operation of a full range of infrastructure technologies and processes needed to provide solutions to complex IT services, problems, or opportunities. Performs assigned duties independently, has latitude for making design and operational decisions on a technology component level, and discusses or seeks approval on more complex/broader issues with the Supervisor, Lead Technologist, or Senior Technologist.
Assists in project management activities by contributing to the development of project plans, estimating work, task scheduling, assigning work, cost/benefit analysis and progress reporting. May perform the full range of project management activities for small to medium scale projects. Assists Supervisor or Lead Technologist by recommending project resource needs, i.e., technical group staffing, customer and Information Solutions involvement, equipment, etc.
Builds partnerships with internal customers and collaborates with vendors, consultants, and other ISD personnel to achieve solutions to the defined technical and business needs. This can include training customers on end user products, new services and core technologies.
Assists with planning, directing and reviewing the day-to-day work of other team members. Assists in training technical staff on technical tools and new technologies.
Provides technical guidance and IT process expertise on projects or system issues to other infrastructure group staff. Demonstrate a commitment to design and operational excellence.
Committed to continuous learning and strives to increase relative skills and knowledge required for position. Keeps abreast of the latest developments in information technology. Is committed to continuous improvement of the technologies, support services and processes being delivered to support the Corporation's IT needs.
Candidates must meet the basic qualifications to receive consideration.
Basic Qualifications Two-year college degree or high school diploma.
Eight (8) or more years relevant IT experience.
Preferred Qualifications BS or BA in Computer Science, Math, Engineering or Other Technical Field; or non-technical BS/BA with 4 or more years relevant IT experience.
Two (2) or more years experience in a large-scale hardware and software platforms in multi-technology environments.
Moderate knowledge in most major infrastructure technologies (network, server, system software, storage, database or workstation hardware and software).
Equal Employment Opportunity
PPL is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace - M/F/D/V
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