Technical Support Assistant
Job Title: TECHNICAL SUPPORT ASSISTANT
Agency: Northwestern State University
Opening Date: Fri. 01/27/12
State Salary Range: Negotiable
Agency Hiring Range: Min: Max:
Job Type: Unclassified
Location: Natchitoches, Louisiana
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Qualifications Benefits Supplemental Questions
Northwestern State University's Student Technology Fees Department seeks an experienced individual to fill the position of Technical Support Assistant.
In order to perform the duties of this position a working knowledge of the following is required: Microsoft Windows applications: 7, XP, Mac OS X 10.4 and up, Microsoft Office Suites, Symantec Ghost, Microsoft Internet Explorer 7 and up, Firefox, Deep Freeze, SPSS, Moodle, PaperCut, installation of printers, system policies and user profiles.
Review of applications and interviews of candidates will begin immediately and will continue until the position is filled. Applicants must submita letter of application, outlining their qualifications, a current resume, official copies of their college or university transcripts, and the name, address and telephone numbers of three references to: Jennifer Long, Student Technology Fee Coordinator, Watson Library, Room 113, Northwestern State University, Natchitoches, LA 71497.
Request for additional information or electronic submission of application materials may be sent to: firstname.lastname@example.org
Northwestern State University is an Affirmative Action Equal Opportunity Employer. All women, minorities, and individuals with disabilities are encouraged to apply.
Responsible for assisting with the maintenance of Student Lab PC hardware and software. Connect PC's to the University network and install the software necessary for the PC to operate on the network. Assist in the installation and maintenance of network printing and remote connectivity equipment. Install and maintain shared network applications. Diagnose problems and determine the cause and solution in a timely manner. Assist with the maintenance of SMART classrooms including lecture/capture and audio visual equipment across the university community.