Customer Service Representative

Apply Now

Position Details

Job Title: Customer Service Representative
Location: Prairieville, LA 70769
Duration: 6-12+ months (Strong possibility for extension)

Job Description / Requirement

  • Customer Service encompasses the administration of customer service programs and can include technically trained individuals working directly with customers.
  • It also consists of the development and implementation of proactive programs responsive to customer requirements and includes the co-ordination of investigations of complaints and assisting to achieve equitable solutions.
  • Under general guidance of supervisor or more experienced engineer, perform various proposal and cost estimating duties requiring the exercise of judgment and application of established practices.
  • Pursue initiatives to improve effectiveness of the group and increase customer satisfaction.
  • The person will need to have good phone and email communication skills to be able to interact with customers.
  • They will be contacting customers that have sent in purchase orders that are still needing information to be able to process the order.
  • They will be working with Lotus Notes Database for emails, work, excel and SAP.


    • Apply Now
    Feedback Loading...