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Senior Manager of Project and Facility Management (West)

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Senior Manager Of Project And Facility Management (West)

Location
CA, Los Angeles Offices - LOS ANGELES, CA 90021 US (Primary)
% of travel

Job Type

Full-time

Job Description

Job Title: Senior Manager, RE Service Delivery

About Iron Mountain -

Founded in 1951 and headquartered in Boston, Iron Mountain (NYSE symbol IRM) is an S&P 500 company and a member of the Fortune 1000 (currently ranked: 643) with around $3 billion in revenue.

Its Knowledge And Reputation For Security Have Combined To Make It The Worlds Leading Provider Of

Iron Mountain is the market leader in information management services and counts 97% of the Fortune 1000 as its clients. The company assists more than 140,000 organizations in over 30 countries on five continents with storing, protecting and managing their information. Its knowledge and reputation for security have combined to make it the worlds leading provider of

Records management

Data back-up and recovery

Information destruction
Iron Mountain helps organizations reduce costs, risks and inefficiencies in managing their physical and digital data. Its solutions enable customers to protect and better use their information-regardless of its format, location or lifecycle stage-so they can optimize their business and ensure proper recovery, compliance and discovery.

Customers have put their trust with Iron Mountain. The company safely stores some of the world's most valuable historical artifacts, cultural treasures, business documents and medical records. It currently safeguards and provides access to more than 440 million cubic feet of records and 75 million computer backup tapes, and the list is growing. To properly protect and render this information, Iron Mountain employs almost 20,000 professionals and boasts an unrivaled infrastructure that includes 3,500 vehicles, 10 data centers and more than 1,000 facilities.

Iron Mountain is one of the most successful roll-ups in history with a unique business that benefits from a 90% recurring revenue model. It is now at critical point in its own evolution and growth as the company looks to scale and further develop best-in-class capabilities. Consequently, the company is seeking to attract exceptional leadership talent to help transform Iron Mountain and fuel its growth in both core and future businesses.

Job Summary -

The Project and Facility Management, Americas team at Iron Mountain is a key part of the Global Real Estate (GRE") organization and is responsible for both the strategy and execution associated with facility management and project management in North America (NA) and Latin America (IMLA) which represents approximately 85% of the total Iron Mountain portfolio and over 700 locations. The function is responsible for both the strategy and execution associated with facility management and project management in the Americas. The Sr. Project Manager of Project & Facility Management, Global Real Estate will report to the Vice President, Facilities and Project Management, the Americas (VP) and will take a leadership role in communicating to internal clients, in managing outsourced partners, for partnering with Global Procurement and our outsourced partners to drive cost effectiveness and quality in delivery of services and in the budgeting, forecasting and financial oversight of the services the function delivers in each of the four North American Operations (NAO") Areas: East, Central, West, and Canada.

The Sr. Project Manager of PM/FM, Global Real Estate is responsible for the delivery of all project management services and facility management services in identified and specific NAO Area. The incumbent will lead a team of external project managers as well as facility managers through an outsourced vendor partner model to execute in the various Territories for which he/she has responsibility. The incumbent will be directly responsible for the development of and adherence to annual capital and facility budgets. The budgets will be developed in cooperation with internal business clients in each theatre as well as finance and other supporting functions (such as Security and IT). In addition the Sr. Manager will be a key player in Global Real Estate's (GRE) effort to outsource and centralize facility and project management processes in the geographic area of responsibility.

Responsibilities

The Sr. Manager would be responsible for the following initiatives among others:

Direct alignment with the customer base through the Director of Facility Compliance in each Area. This alignment will provide the day to day insight into the strategy of our NAO customer base and the proper direction and partnership for project and facility execution.

Improve the North American facility management program through a combination of initiatives, communication, financial oversight, leveraged spend and relationship building and strong vendor management.

Direct accountability for the Territory budgets within the Area.

Directly manage the relationships between the customer base and the two one (Canada), two (West, Central) or three (East) CBRE FMs and corresponding team of Technicians

Facilitate both a weekly call to review all open work orders in the Area as well as a monthly call foreachTerritory in the Area in order to update the customer base on the status of open items, the Territory spend vs. budget and the level of satisfaction within each Territory.

Develop and maintain excellent relationships with business leaders from the specific NAO Area Team as well as the overall NAO leadership Team.

Responsible for the rack remediation program development and annual implementation in the Area.

Responsible for the Facility Upgrade Program (FUP") program development and execution for the Area.

Responsible for overseeing all facility capital projects in the Area. This will entail management of a team of outsourced project managers and a project coordinator to meet schedule, budget and customer satisfaction metrics. Will be directly responsible for the success of the capital project program in the Area.
The Project and Facility Management, Americas team at Iron Mountain is a key part of the Global Real Estate (GRE") organization and is responsible for both the strategy and execution associated with facility management and project management in North America (NA) and Latin America (IMLA) which represents approximately 85% of the total Iron Mountain portfolio and over 700 locations. The function is responsible for both the strategy and execution associated with facility management and project management in the Americas. The Sr. Project Manager of Project & Facility Management, Global Real Estate will report to the Vice President, Facilities and Project Management, the Americas (VP) and will take a leadership role in communicating to internal clients, in managing outsourced partners, for partnering with Global Procurement and our outsourced partners to drive cost effectiveness and quality in delivery of services and in the budgeting, forecasting and financial oversight of the services the function delivers in each of the four North American Operations (NAO") Areas: East, Central, West, and Canada.

The Sr. Project Manager of PM/FM, Global Real Estate is responsible for the delivery of all project management services and facility management services in identified and specific NAO Area. The incumbent will lead a team of external project managers as well as facility managers through an outsourced vendor partner model to execute in the various Territories for which he/she has responsibility. The incumbent will be directly responsible for the development of and adherence to annual capital and facility budgets. The budgets will be developed in cooperation with internal business clients in each theatre as well as finance and other supporting functions