Technical Writer

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Technical Writer Chartered in 1851, Massachusetts Mutual Life Insurance Company (MassMutual” or the Company”) is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The Company has a long history of financial strength and strong performance, paying dividends to eligible participating policyholders every year since the 1860s. MassMutual is headquartered in Springfield, Massachusetts and its major subsidiaries include OppenheimerFunds, Inc., Babson Capital Management LLC, Cornerstone Real Estate Advisers LLC, Baring Asset Management Limited and First Mercantile Trust Company. MassMutual Financial Group (MMFG”) is a marketing name for Massachusetts Mutual Life Insurance Company and its affiliated companies and sales representatives. MMFG is a global, diversified financial services organization providing life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, annuities, investment management, mutual funds and trust services to individual and institutional investors. With whole life insurance as its foundation, the company's strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual, or its subsidiaries, also have operations in Asia, Europe and Latin America. MassMutual has maintained some of the highest financial strength ratings in any industry, and is committed to maintaining a position of preeminent financial strength by achieving consistent, long-term profitable growth. In total, MassMutual's worldwide insurance in-force was $503.7 billion at the end of 2011, and assets under management were $443 billion. Premium and other deposits totaled $22.9 billion for 2011. MassMutual is ranked 121 on the 2012 Fortune 500 list and was also named one of Fortunes Most Admired” companies. ISS / Global Hosting Platform Services / Windows Server Support MassMutual is an Affirmative Action/Equal Employment Opportunity Employer (M/F/V/D). Under general supervision, responsible for writing technical copy for various operational procedures and publications. Prepares written text and coordinates layout and organization of documents according to prepared outlines, specifications, and standards. May research available data including drawings, process flows, design reports, equipment, test specifications, or existing documentation. May work with other personnel to evaluate and clarify document contents. Creates and distributes communications as warranted. May provide software support and administration. The candidate will provide front line support for infrastructure and application servers and be responsible for server administrative support functions including:
  • Create and manage print queues
  • Set up, expand and maintain shared Data Folder Storage &
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