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Listing Info Makes and receives a limited amount of telephone calls from customers to meet or exceed daily quotas.
Locates customers and addresses concerns in order to collect on returned checks to meet deadlines.
Makes customer calls to persuade them to pay past due amounts and/or makes arrangements for future payments.
Keeps records of collections and status of accounts.
Maintains an average collection percentage.
Researches ACH posting errors.
Performs other duties as assigned by the Manager of Non-Loan Collections.
The Corporate Collector is required to stand, walk, stoop, crouch, use hands to fingers, handle or feel objects, reach with arms and hands, and to have appropriate vision to see up close, and at a distance with ability to adjust vision and focus. Must be able to talk and hear. May require as much as 10-12 hours overtime.