Duties

The Satellite TV Installer / Technician spearheads the installation, as well as assists with testing and repairing equipment that receives communication satellite signals for residential customers by performing the following duties:

• Uses problem-solving and technical skills to install satellite dishes and related equipment
• Evaluates job site to assess optimal placement of satellite dish and communicates with customers to review the installation process
• Troubleshoots systems to determine the appropriate resolution for reported problems with usage
• Provides customer education regarding system usage
• Manages the administrative processes including van inventory and appropriate documentation
• Ensures that the highest quality of service is provided to promote superior customer satisfaction
• Adheres to safety guidelines and requirements

Education And Experience

High school diploma or general education degree (GED); and the ability to learn and perform required duties. Working knowledge of satellite/television installation services preferred, but not required.

Skills And Qualifications

• Must be willing to work flexible hours, including weekends, and will be compensated for overtime
• Ability to read and comprehend simple instructions, short correspondence and memos
• Must also be able to write simple correspondence, effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization