Customer Service Associate

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Listing Info

At Kohl's, we encourage our Associates to take control of their own success. Working at Kohl's requires energy, commitment and a competitive spirit. Here, you'll work in a fast-paced environment filled with challenges and opportunities. You will be able to try new things, set goals and build a career that fits your expectations — and have some fun along the way!

Kohl's is currently hiringCustomer Service Associates!
Click on the video above to learn more about working at Kohl's.

Responsibilities Will Include

  • Creating an environment of good customer service through ensuring customer transactions are processed accurately and efficiently, reinforcing Customer Service Desk standards and resolving customer problems
  • Balances and processes refunds and media from sales and return registers
  • Processes cash deposits and currency orders; completes and submits daily reports to Store Management and Cash and Sales Audit department
  • Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet
  • Performs other duties such as assisting with cash pick-ups at the Point-of-Sale, greeting customers at assigned stations, assisting customers at Point-of-Sale, assisting with recovery in departments, and assisting in the preparation and taking of inventory

Job Requirements

  • Prior experience in customer service or in cash balancing and processing
  • Effective verbal and written communication skills
  • Basic math and reading skills, legible handwriting, and attention to detail
  • Ten key calculator skills, Windows based systems comfort level
  • Ability to work as part of a team and interact effectively with others
  • Ability to lift up to 50 pounds on an occasional to frequent basis
  • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis


Click “Apply Now” to begin your application process today!


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