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Transportation Systems Analyst
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Listing Info
Department: Information Services
Location: Lakeland, FL
Responsibilities
Provides specialized application support to users by analyzing, troubleshooting, documenting and training for all assigned tasks relating to SCLS's transportation systems
Communicates with internal and external customers to scope, develop, test, implement and maintain transportation system changes in accordance with best practices
Manages operation software improvements including development, testing, and implementation of upgrades and software releases
Writes SQL procedures to insert and extract data to/from various systems
Effectively communicates project status reports including foreseen obstacles and possible restraints.
Monitors and supports current transportation systems environment
Participates in process improvements by providing innovative ideas to increase customer service, enhance accuracy, and elevate productivityRequired
At least one (1) year of related experience and/or training supporting a TMS application
Excellent verbal and written communication skills
In-depth knowledge of SQL Server scripting including use of multi-table joins, stored procedures, user defined functions and triggers
Working knowledge of the project management life cycle
Experience with systems change management processes
Ability to travel up to 25%
Ability to work well in a team environmentPreferred
Bachelor's Degree in Information Systems or related technology degree
Business experience in Logistics including Transportation
Systems Knowledge: TruckMate, PeopleNet, MercuryGate, MicroStrategy
Strong business process and systems analysis skillsCore Competencies
Ability to recognize problems and implement systems-based solutions
Extremely customer focused, capable of working with a strong sense of urgency, able to handle significant ambiguity and be able to “learn on the fly”
Strong interpersonal and communications skills: presentation, written, and oral
Perform as an effective contributor in a team-oriented environment and accomplish desired results with a high degree of quality
