Sr. Healthcare Services Data Analyst
Support organizational and departmental decision-making through report writing, analyzing organizational data, organizing findings into concise understandable presentations, and effectively communicating results to management. Primary focus is supporting the organization's initiatives around Health Care Services (HCS), including Special Needs Plans (SNPs), Care Management Programs and other HCS projects.
Essential Job Results
Supports operational needs and Quality Improvement activities by constructing and analyzing queries and reports on a wide range of organizational data.
Assesses complex data systems and programs in support of ad-hoc and standing management or customer requests.
Translates business requests for data into accurate reports.
Ensures understanding of customer needs by proactively clarifying scope and requirements and keeps customers apprised of project status through effective communication.
Creates programs, methodologies, and reports for analyzing and presenting data.
Examines data quality, applications, and functions in order to ensure quality and that data is representative of the operations of the organization.
Interprets data in order to identify trends and measure outcomes of HCS programs.
Contributes to new product development and improvement in product delivery and presentation.
Conducts data analysis on subsets of populations served and identification of areas for improvement.
Support customer needs for what-if scenario analysis by developing analytical tools/models.
When appropriate, enables customer understanding of analytical findings through effective presentation of results to individuals and groups
Designs, generates and executes HCS-related reports for management and regulatory agencies.
Manages multiple projects by effectively prioritizing work and escalating issues.
Achieves high-quality deliverables by assuring accuracy and thoroughness in executing projects.
Develops and maintains up-to-date knowledge of the data warehouse and other organizational data sources.
Adheres to all quality, compliance and regulatory standards to achieve HCS and SCAN outcomes.
Actively supports the achievement of SCAN's Vision and Goals.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributes to team effort by accomplishing related results as needed.
Bachelor's Degree or equivalent experience required.
5+ years of proven analysis experience in healthcare required.
Experience with Microsoft SQL and Visual Studio required.
Superior analytical skills required.
Experience with managed care required.
Ability to document processes and analyses for reference required.
Ability to effectively interact with, and present findings to, customers various levels of the organization.
Experience with Microsoft Business Intelligence (BI) products a plus.
Expert skills in MS Office productivity software especially MS Excel.
Excellent technical, interpersonal, written and oral communication skills required.
Conditions Of Work
Office Hours: Monday-Friday, 8am to 5pm. Extended work hours, as needed.