Schawk

Category: Information Systems

Schawk, Inc., (NYSE: SGK), is a leading provider of brand point management services,

enabling companies of all sizes to connect their brands with consumers to create deeper

brand affinity. With a global footprint of more than 60 offices, Schawk helps companies

create compelling and consistent brand experiences by providing integrated strategic,

creative and executional services across brand touchpoints. Founded in 1953, Schawk is

trusted by many of the world's leading organizations to help them achieve global brand consistency.

Job Summary

The primary goal of the Network Engineer is to provide technical

support to ensure the smooth operation of the organizations data

network in order to provide maximum performance and availability for

the system users at 50+ worldwide locations. This role is

responsible for installing, maintaining and supporting LAN, WAN and

VoIP infrastructures across the enterprise. The Network Engineer

provides high-quality detail technical support for all network

systems, maintains operational network documentation, advises on

hardware and software standard and assists on projects as needed in

order to upgrade to new and/or improved network infrastructure.

Success in this role requires someone who is well versed with an

incident management mindset and skills for the purposes of

administering multiprotocol routers, multilayer switches, network

security devices, wireless access points and network

management/reporting systems.
This is an operational support position that requires excellent

incident and problem management, communication and customer service

skills on a 7x24x365 basis.

Job Responsibilities

Provides daily

operational

support for data

networks (including wireless) comprised of Cisco core and edge

devices for a

global enterprise network across 50+ worldwide locations

Assists in the

planning,

forecasting,

implementation, and identification of resource requirements for

network systems

(including wireless) of moderate complexity

Participates with the

evaluation

of new products

Participates in

problem

resolution

Monitors protocol

compatibility,

performs system

tuning and makes recommendations for improvement

Provide incident

management

reactionary support

on a 24/7 basis

Support for core

network devices

including

firewalls, routers, switches and intrusion prevention

Configure test and

manage

critical network WAN ?

MPLS infrastructure across an international network

Deployment of

infrastructure

network

technologies consistent with corporate standards and in collaboration
with

Enterprise IT architects

Maintain standard

technical,

support,

operational and security documentation

Support the Service

Desk during

incident

response activities

Make recommendations

for new

technology in

support of improved and more efficient operations

Capable of working

independently

in a high paced

highly dynamic environment

Proactively monitors

networks

Participates in IT

Change

Management, helping

ensure that all changes to production environment are approved and

follow

proper change control policy and process

Qualifications / Requirements

Bachelor's

degree or equivalent in computer network field

Familiarity

with basic computer programs and development tools

Excellent

oral and written communications skills

Advanced

computer skills from a Network LAN/WAN/Wireless Network and VOIP
perspective

Fluent

English speaker; additional languages a plus

or more years supporting LAN/WAN Wireless networks and VOIP in

large

(1000+ user) environments

Knowledge

and understanding of ITIL

Current Cisco CCNA

or higher required

Hands-on experience

implementing, administrating

and troubleshooting network devices: Cisco, Palo Alto and

Juniperfirewalls, and Cisco switches and routers

Internet based IPSEC VPN

tunnels

Proficient in one or more

scripting languages

A thorough understanding of the

OSI network

mode, Ethernet, and TCP/IP networking

Strong level knowledge of IP

routing OSPF, BGP,

EIGRP, WAN technologies

Strong level knowledge of

firewall policies, NAT

rules, IDP & IPS

Strong level knowledge of LAN

switching, VLANs

LAN and WAN management, layer 2

and layer 3

switching

A practical level of experience

implementing and

administrating common TCP/IP ? based services, including DNS, NHCP,

Http, Ftp,

SSH, SMTP, etc.

Cisco Switches and routers and

VoIP

Management, Configuration,

Change control,

incident resolution, engineering solutions with / on Cisco Switches,

Cisco Nexus

switches, F5 appliances and Cisco Routers

MPLS and Fiber mesh network

experience

Cisco wireless access points and

wireless

network solutions

Working Knowledge of Mac OS,

Microsoft Windows Citrix

and VMware at it relates to network communication strongly

preferred

Personal Performance Factors

Integrity/Ethics - deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Perseverance - targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.

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