Network Analyst I/II - NOC (RR)

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Listing Info

Join our team and take your career to the next level. Windstream is a communications and technology solutions provider with operations in 48 states and the District of Columbia, generating about $6 billion in annual revenues. We provide IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies. Windstream also delivers broadband, digital phone and high-definition TV services to residential customers primarily in rural areas and we operate a local and long-haul fiber optic network spanning 100,000 route miles.

Job Description

The Data Network Operation Center (DNOC) provides 24x7x365 support for the Windstream Communication service provider data network. The successful candidate will be responsible for providing operational support for Windstream's service provider data network. The network consists of Juniper and Cisco routers, Cisco and Lucent ATM switches and a variety of DSLAMs. Knowledge of data networking concepts, such as TCP/IP, PPP, ATM, and Ethernet. Good communication skills are a necessary component of the job.

Work is performed in shifts within a 24x7 Network Operations Center environment. Candidates must be available to work ANY SHIFT, including nights, weekends, and holidays.

Requirements

Associate's Degree in a technical discipline and 3-4 years technical/telephony experience with 3+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

Preferred Qualifications

  • Bachelor's Degree in a technical discipline (engineering, physics, computer science, etc.)
  • Demonstrated understanding of LAN/WAN, TCP/IP, ATM, Frame Relay and ADSL.
  • Demonstrated customer service skills
  • Demonstrated technical skills in data networking or closely related field
  • Knowledge of central office transport equipment including test methods
  • Understanding of ATM and/or frame relay services, Ethernet and PPP
  • Knowledge of ADSL equipment, protocols, and networking

    • Certificates/ Licenses

    CCNA or JNCIA desired

    Educational Assistance

  • Tuition Reimbursement
  • Professional Dues Reimbursement
  • Career Development and Training
    • Paid Time Off
  • Vacation
  • Holidays
    • Health Insurance
  • Medical and Dental Insurance Options
  • Prescription Drug Plan and Vision Coverage
  • Pre-Tax Flexible Spending Accounts
    • Retirement Plans
  • 401(k) Plan With Employer Match
    • Experience the benefits of a growing company
    For all that you put into your job, you deserve the best in return. From a friendly, team-based environment to progressive salaries and health plans, our benefits work hard for you. See for yourself.

    Employment at Windstream is subject to post offer, pre-employment drug testing. EOE/AAP Employer.

    There is no relocation package offered for this position.
    We offer competitive salaries, a comprehensive benefits package, and opportunities to grow your career within an excellent working environment.


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