Patient Access Manager - Caldwell, ID - RC2311

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Listing Info

The Patient Access Manager is responsible for the daily
operations of all functions and serves as the liaison between
the Service Center and the facility. The Patient Access Manager
integrates the department's services with the hospital's primary
functions, develops/implements policies and procedures that
guide or support service, assesses and improves department
performance, and ensures orientation and continuing
education of departmental staff. As the leader, this person may
recommend resources/space needed by the department and
may participate in the selection of outside services. They serve
as a key promoter of the Service Center, which strives to meet
and exceed the needs of its customers.

Oversee facility operations of Patient Access functions (e.g.
pre-registration, benefit verification, pre-authorization,
admission/registration, service pre-payment, etc.) to ensure
daily operations are maintained according to standard

  • Serve as the primary liaison between the PAS and the Facility
  • Maintain and promote good customer relations with facility
    management, physicians and physician office staff
  • Review Patient Access performance to ensure timeliness,
    accuracy, compliance and standards fulfillment as defined in

    • PAS Service Level Agreements

  • Inform Regional Patient Access Director of any significant
    issues in the Patient Access area (e.g., Pre-registration delays,
    pre-authorization backlogs, etc.)
  • Stay abreast of regulatory requirements and company
    compliance policies, ensuring timely staff education
  • Inform staff of relevant changes and developments in payer
    requirements
  • Ensure quality review measurements are in place
  • Facilitate implementation and monitoring of standard master
    files, processes, reporting and education programs
  • Oversee management of Patient Access personnel, providing
    recommendations for hiring, promotion, salary adjustment and
    personnel action where appropriate
  • Develop specific objectives, budgets, and performance
    standards for each area of responsibility
  • Identify and implement process improvements to lower costs
    and improve services to facility customers
  • Perform staff reviews and prepare performance documents
    for direct reports
  • Recommends sufficient number of qualified/competent staff.
  • Determines staff qualifications and competence. Develops
    and maintains accurate initial and annual competency
    checklists, and initiates completion of initial and annual
    competency attestation forms.
  • Actively seeks ways to control costs without compromising
    patient safety, quality of care of the services delivered.
  • Attends in-service presentations, and complete mandatory
    education week including, but not limited to, infection control,
    patient safety, quality improvements, MSDS and OSHA
    Standards.

    • Requirements

    Bachelor's Degree is required for this position
    Patient Access experience a must. Minimum 3 years
    management experience required

    If you are interested in this opportunity, please
    email your CV/resume to seth@staffpointe.com or fax
    it to 877-878-1970 Attn: Seth. Please reference job#
    RC2311.


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