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Loan Processing Manager

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Boulder, CO

We have immediate openings for permanent full time Mortgage Loan Processing Manager in Boulder, CO.

Our value Processing Manager must be able to function in an active environment and comfortable working in a paperless environment. Our ideal candidate will be accustomed to working in a fast-paced, high production environment, rolling up the sleeves, coupled with a dedication to providing outstanding levels of customer service, accuracy and quality.

Responsibilities for the Mortgage Processing Manager will include performing a variety of supervisory duties related to mortgage processing. The successful candidate will possess a working knowledge of mortgage operations, guidelines and regulations that pertain to the mortgage industry.

Responsibilities

  • Performance reviews
  • Manage Processing department and staff as needed
  • Respond effectively to customers (internal and external)
  • Review, analyze and make final decisions on conventional mortgage loans
  • Manage special projects, coordinate department duties with Supervisors and Team Leads, analyze quality control results and complete required reporting.
  • Remain up to date on program and client guidelines
  • Complete tasks as delegated by Relationship and Operational Senior Management
  • Additional duties as assigned
  • Ability to absorb guideline changes and apply them immediately with minimal error rate
  • Supervise special projects when assigned
  • Manage work flow and set employee goals and quotas as needed
  • May be involved in training preparation and delivery in various areas of the department
  • Deal with personnel issues such as reviews, corrective discipline and counseling
  • Provide reporting as needed for company, department and client requirements

    • Minimum Qualifications

  • High school diploma or equivalent minimum; real estate/mortgage banking courses helpful
  • Minimum 5+ years current mortgage operations experience
  • Minimum 3+ years supervisory experience
  • Excellent customer service skills
  • Excellent verbal and written communication skills; analytical skills
  • Ability to handle frequent changes
  • Creative/innovative problem solver
  • PC skills required. Windows, Microsoft Word, Excel
  • Confidentiality required in handling of security


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