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Boulder, CO
We have immediate openings for permanent full time Mortgage Loan Processing Manager in Boulder, CO.
Our value Processing Manager must be able to function in an active environment and comfortable working in a paperless environment. Our ideal candidate will be accustomed to working in a fast-paced, high production environment, rolling up the sleeves, coupled with a dedication to providing outstanding levels of customer service, accuracy and quality.
Responsibilities for the Mortgage Processing Manager will include performing a variety of supervisory duties related to mortgage processing. The successful candidate will possess a working knowledge of mortgage operations, guidelines and regulations that pertain to the mortgage industry.
Responsibilities
Performance reviews
Manage Processing department and staff as needed
Respond effectively to customers (internal and external)
Review, analyze and make final decisions on conventional mortgage loans
Manage special projects, coordinate department duties with Supervisors and Team Leads, analyze quality control results and complete required reporting.
Remain up to date on program and client guidelines
Complete tasks as delegated by Relationship and Operational Senior Management
Additional duties as assigned
Ability to absorb guideline changes and apply them immediately with minimal error rate
Supervise special projects when assigned
Manage work flow and set employee goals and quotas as needed
May be involved in training preparation and delivery in various areas of the department
Deal with personnel issues such as reviews, corrective discipline and counseling
Provide reporting as needed for company, department and client requirementsMinimum Qualifications
High school diploma or equivalent minimum; real estate/mortgage banking courses helpful
Minimum 5+ years current mortgage operations experience
Minimum 3+ years supervisory experience
Excellent customer service skills
Excellent verbal and written communication skills; analytical skills
Ability to handle frequent changes
Creative/innovative problem solver
PC skills required. Windows, Microsoft Word, Excel
Confidentiality required in handling of security
