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Business Process Management - Business Analyst
Posting Date: 11/02/2012
Job Title: Business Process Management - Business Analyst
Interest Category: Finance
Business Unit: Retirement and Protection
Position Type: Full Time - Regular
Country: United States
City: Pleasant Hill
GFWM Mission Statement
Genworth Wealth Management serves independent financial advisors who build great businesses by making a difference in the lives of their clients. As advocates for our advisors' livelihoods as well as the goals and dreams of their clients, we take a proactive role in teaching intelligent portfolio construction and how the management of risk instills confidence, clarity and calmness in all market conditions.
We offer a flexible combination of institutional and boutique investment strategies customized to individual goals and circumstances. We stay involved dedicated teams whose creative contributions help promote better outcomes for advisors' practices and their investors' portfolios. At the highest level, our product is a relationship of trust and dependability, which aligns the interests of both advisor and investor.
Opportunity for a strong Business Process Management Business Analyst (BA) to join our IT team. Reporting to the IT Director, Operations and Services, this individual will be a key member of the group who will be involved in analysis, design, review, development, testing, and deployment for BPM and related systems and platform architecture. A key aspect of this role will be to act as a SME in project meetings, and complete initial technical solutions documents to describe the approach, high level design and scope of work. Another aspect will be to review these documents with the development manager/vendor managers/architecture review board to determine architectural fit and effort. Leads the identification and implementation of solutions to business problems
This position is critical to our company's ability to deliver on our promises to employees, business partners and customers. BA work with Business and IT partners to drive the implementation of a broad range of solutions related to, workflow system and the technology tools we provide to our employees, customers, and business partners. The BA effectively prioritizes activities within resource constraints. She/he understands documented business problems, works to design possible solutions, and then translates high-level desires and ideas into detailed functional specifications working with IT Architecture team to stay within the framework. Once a solution is defined, the BA will manage the implementation and change requests to the documented solutions working with internal FTEs and partner offshore resources. A BA's success will be measured by the quality, time to market, and effective use of resources to implement solutions to business problems. The BA will work with PM to track project deliverables, provide updates to issue/action item logs and resolve issues, escalating to their manager and/or other leaders when issues or roadblocks arise.
Elicit business requirements using appropriate tools and techniques including but not limited to interviews, document analysis, surveys, site visits, use cases, scenarios, business process, task and workflow analysis.
Serve as business liaison between business areas, senior leadership and IT development and support teams.
Creates detailed solution approach documentation working with the team lead(s)
Works with project PM to provide help on technical details of Tollgate documents for the executive team at various intervals in the project lifecycle
Serves as a Subject Matter Expert on business and IT applications
Manages requirements related activities, issue resolution and communication across onsite/offshore development teams and reports back to project execution teams
Collaborate with business process owners to identify and maximize opportunities to use information and technology to improve product, service and business processes
Participate in coordinating testing application changes made by software vendors
Responsible for the overall success of the deliverables and ensures the deliverable.
Works with QA, other development teams and infrastructure teams to ensure work is completed on time
Understanding the business processes, participating in process modeling and design workshops, identifying opportunities for process improvement in working with process analysts and the business users
Provide guidance to the various development teams including communicating business decisions
Modeling business components, services, processes, and systems. Understanding design patterns, and their applicability. Designing common components and services using a layered architecture that will be used by several projects.
Use IBM Business Process Manager (BPM) to implement the process models (Process Designer)
Understanding web-services based integrations with BPM
Contributing to design sessions, code reviews, testing in support of new BPM initiatives and related projects and promoting common standards and best practices.
Analyze performance and design inefficiencies.
Basic Qualifications Minimum of 7-8 years or more overall experience in Information Technology
Experience in BPM technologies using IBM BPM (formerly Lombardi Teamworks).
At least 2 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the IBM BPM Suite.
Strong database skills, including SQL Server and stored procedures.
Strong understanding of agile software development methodology; background in object oriented design and analysis.
Knowledge of the IBM BPM and SOA product stack including WebSphere Application Server, Blueworks Live, BPM, Process Server, Modeler, Monitor, ILOG etc. is definitely a huge plus
Must be customer focused and possess excellent oral and written communication skills
Excellent judgment and problem solving skills
Ability to work with both technical and non-technical teams and stakeholders
Bachelor's degree in computer science or other related technical field,
Strong analysis and technical documentation skills
Has ability to identify and use business rules effectively.
Has ability to analyze legacy systems and data for process change.
Has strong analytical, interpersonal, written, and oral skills
Preferred Qualifications MS or other advanced degree in computer science
Experience Agile/Scrum methodologies
Experience working in financial services industry, especially wealth management
Familiarity with Business Process Model and Notation (BPMN)
If a Genworth employee told you about this position, please make sure he or she refers you to the position through our employee referral system before you apply.