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E-commerce sales account manager

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Listing Info

Located in San Jose, CA, SuperBiiz (www.superbiiz.com) is a global online retailer offering customers a wide selection of PC components and consumer electronics. We are looking for an E-commerce sales account manager to direct the companys commercial efforts in the field of PC components and Consumer Electronics. The ideal candidate will be a driven, experienced individual with specific vertical expertise and product knowledge. The E-commerce sales account manager will work closely with the Marketing and Business Development team in our Headquarter San Jose office. As a new generation of the business module, we offer great career advancement programs and solid training programs for new hires.

Responsibilities

  • Receive and manage inbound sales calls.Pre-quality each new account per the company policies.
  • Identify potential and strategic new accounts to grow the revenue of our e-commerce business
  • Increase sales by providing extraordinary customer service, professional telephone presentation, persuasion and persistence
  • Strong knowledge of PC products and sales techniques
  • Maintain and grow existing clients to retain and achieve the growth goal
  • Work together with marketing team and business development team through price campaign, promotion, coupons to close the deals
  • Keep customers connected to the latest promotions and coupons through Facebook, Twitter and other social media tools.

    • Requirements

  • Fair knowledge and understanding of PC products and familiarity with e-commerce business model
  • One or two years sales experiences, previous experiences in online sales and online customer service is a big plus
  • Previous experiences in computer components or consumer electronics industry is a big plus
  • Exceptional customer service skills
  • Very detail-oriented, persistency and great time management skills
  • Excellent telephone communication and negotiation skills
  • Ability to work independently as well as an integral part of a team
  • Fresh graduates are welcomed; we are willing to train


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