Development Associate, Production Services Manager

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Yale Posting Status CLOSED TO FURTHER APPLICATIONS

Original Posting Date 12-Feb-2013
STARS Requisition number 20361BR

Salary Grade Ungraded

Work Location Central Campus
Worksite Address 157 Church
Work Week Standard (M-F equal number of hours per day)
Position Focus: Working with considerable independence and effectively exercising judgment, manages production processes for mail/phone/e-mail solicitations and for stewardship materials, including all related data requests/orders. Coordinates and generates solicitation and stewardship materials for fundraising activities at the University including Annual Giving, Reunion Giving, Parent Giving, and other special fundraising projects and initiatives. Reports on success of fundraising initiatives and applies knowledge to future strategies. Directs work of production support staff.
Department URL Address: Click here for more information
Principal Responsibilities 1. Participates in setting constituent segmentation strategies and tactics. Creates, streamlines or enhances targeting of constituencies. Performs quality control measures to ensure data integrity. Identifies cost saving options.

  • Designs, codes, tests, implements and documents complex data queries and reports. Accurately documents projects and processes.
  • Provides data for mail/email production and phone solicitations.
  • Plans work, prepares specifications, designs forms and files and output formats. Identifies data requirements. Selects and formats data from the University alumni database.
  • Schedules workflow. Monitors work in progress and makes schedule changes as necessary. Assists in staff training and new employee on-boarding with regard to data systems and processes.
  • Manages and prioritizes staff and systems for mail production and reporting.
  • Identifies target prospect pools as determined by fundraising strategy and initiatives.
  • Maintains inventory management. Maintains continuous direct communication with service providers.
  • Ensures ongoing identification and resolution of data quality management issues.
  • Maintains project budgets. Analyzes response and ROI for each appeal throughout the fiscal year.
  • May perform other duties as assigned.
    Required Education and Experience Bachelor's Degree and two to five years of related work experience or an equivalent combination of education and experience.
    Required Skill/Ability 1: Demonstrated strong computer, analytical skills, and problem solving skills with outstanding attention to detail required. Excellent planning, prioritizing, and organizational skills. Able to function effectively in a deadline oriented setting.
    Required Skill/Ability 2: Desire and ability to work independently but as a strong member of a team. Able to interact positively and professionally with staff at various levels across the University.
    Required Skill/Ability 3: Solid verbal and written communication skills.
    Required Skill/Ability 4: Ability to handle confidential information with complete discretion.
    Required Skill/Ability 5: Must be willing to work at other University and off-site locations to oversee assembly of materials in preparation for mailings.
    Preferred Education, Experience and Skills: Familiarity with fundraising practices and procedures. Familiarity with data mining, modeling and analysis.
    Weekend Hours Required? Occasional
    Evening Hours Required? Occasional

    • Health Screening No

    Background Check Requirements All external candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle and credit checks based on the position description and job requirements. All offers are contingent on successful completion of a background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
    Posting Disclaimer The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.


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