Listing Info

POSITION PURPOSE: To assist the banquet department with the coordination and service delivery of food and beverage experiences to our guests.

Essential Functions

• Set up tables with china, silverware, and other service equipment in accordance with Banquet Event Order (BEO) and break down assigned banquet rooms according to manager's instructions.
• Maintain Marcus' high standards of quality and service.
• Prepare work areas such as coffee stations, bread stations prior to function.
• Service of food and beverages according to standards.
• Handle guest requests or coordinate additional assistance from supervisor or manager.
• Communicate frequently with captains, supervisors and managers.
• Maintain condition and cleanliness of banquet rooms, public areas, and storage areas.
• Maintain inventory of necessary supplies.
• Perform other duties as assigned.

Position Requirements

• Ability to comprehend and communicate in English in order to provide service as requested by captains, managers and guests.
• Ability to respond quickly and accurately to guest requests.
• Ability to handle multiple tasks quickly and efficiently.
• Ability to lift 30 lbs. with or without a reasonable accommodation.
• Prior hospitality/customer service experience preferred.
• No experience required.
• Average hours per week: 20-40

Physical Activities

• Tools and equipment used in this position: Trays (Continuously) and Carts (Frequently)
• Percentage of time during the normal work day the employee is required to:
• Stand/Walk – 100%
• Lift – 40%
• Bend/Reach – 10%
• Squat – 1%
• Maximum consecutive time during the normal workday for each activity:
• Stand/Walk – 4 hours
• Lift – 20 minutes
• Bend/Reach/Squat – 10 minutes
• Sensory requirements: speech, vision, smell, touch and hearing