Program Services Coordinator

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Listing Info

Program Services Coordinator-120003TF

JobProgram Services Coordination/Case Management

Primary LocationUnited States-MA-MATaunton

OrganizationCambridge

Every person needs the support of others, but we look for very special people to support Adult - individuals with disabilities; children with emotional, behavioral or medical complexities; children and adults with brain injury). As aProgram Services Coordinatorwith Massachusetts MENTOR you’ll be one of those special people.
Program Services Coordinators are a critical link to the community for those we serve, as well as serving as a bridge between our direct care and clinical staff to ensure the seamless delivery of services to the individuals we support.
For Massachusetts MENTOR and The MENTOR Network the Program Services Coordinator is critical to our success and exemplifies the wonderful mission driven work we do here every day.
To that end, the Program Coordinator role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization. We in fact have many success stories from people at all levels that have followed the Program Services Coordinator path.
Massachusetts MENTOR is seeking aProgram Services Coordinatorto coordinate the development and implementation of services and treatments to clients/individuals. Program Services Coordinators oversee all services provided to individuals and their families, monitors quality of care delivered, and monitors corporate and regulatory program compliance.

Description

Every person needs the support of others, but we look for very special people to support Adult - individuals with disabilities; children with emotional, behavioral or medical complexities; children and adults with brain injury). As aProgram Services Coordinatorwith Massachusetts MENTOR you’ll be one of those special people.
Program Services Coordinators are a critical link to the community for those we serve, as well as serving as a bridge between our direct care and clinical staff to ensure the seamless delivery of services to the individuals we support.
For Massachusetts MENTOR and The MENTOR Network the Program Services Coordinator is critical to our success and exemplifies the wonderful mission driven work we do here every day.
To that end, the Program Coordinator role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization. We in fact have many success stories from people at all levels that have followed the Program Services Coordinator path.
Massachusetts MENTOR is seeking aProgram Services Coordinatorto coordinate the development and implementation of services and treatments to clients/individuals. Program Services Coordinators oversee all services provided to individuals and their families, monitors quality of care delivered, and monitors corporate and regulatory program compliance.

FLSA Classification

Non-Exempt/

Sal

Career Band Level

S05

Job Code

2250

WC Code

8742

Natural Account

511005

Payroll Costing Group

Direct

Position Reports To

Program Supervisor, Program Manager I or Program Manager II

Job Description for Program Service Coordinator within the Therapeutic Mentoring Program
Therapeutic Mentoring services are designed to complement an existing outpatient or in-home therapy treatment plan or an existing Intensive CarePlan for youth with Intensive Care Coordination.Children who are eligible for Therapeutic Mentoring services are required to have MassHealth Standard or Common Health plans.Therapeutic Mentoring services are designed to help youth achieve one or more of their existing goals. And because we always focus on delivering services in natural, community-based settings, where youth feel safe and engaged, our Therapeutic Mentoring services

Are Integrated Into The Following Activities

• Social Activities
• Recreational Activities
• Athletic Activities
• Artistic or creative activities
• Educational or vocational activities
• Activities of daily living based in the community (e.g., taking public transportation,
applying for a job, etc).

By Integrating Our TM Services With Engaging Activities We Can Help The Youth We Serve Meet Their Goals And Receive

Massachusetts MENTOR’s Therapeutic Mentoring (TM) Coordinators are skilled human service professionals who understand the impact that community activities can have on a child’s life. TM Coordinators will provide services in the youth’s home and community. By integrating our TM services with engaging activities we can help the youth we serve meet their goals and receive

• Provision of anticipatory guidance

• Teaching of alternative strategies

• Role playing

• Behavioral Rehearsal

• Skill acquisition in the community

• Practicing skills in the community

• Exposure to social situations in which age

appropriate skills can be practiced

• Enhancing conflict resolution skill

Essential Job Functions

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Assesses referred clients and coordinates the development of a service plan in conjunction with a treatment team and funding source in accordance with corporate, contractual and regulatory standards. Coordinates and evaluates plan implementation.
Coordinates the development, review and revision of programs and behavior intervention plans.
Provides, monitors, and assures that comprehensive support services and oversight are provided on an on-going basis.
Schedules and/or provides opportunities for quality training, recreation and leisure activities with consideration for choice, preference and age-appropriateness.
Maintains current and complete client and staff reporting records (in some instancesMentorrecords) in accordance with

Mentorand regulatory standards. Assists with all legal, licensing, regulatory and certification activities as needed.

Assists with pre-service and in-service training to staff.

Maintains current and complete client records and reports in accordance with corporate and regulatory standards.

Coordinates appropriate training and development for personnel, as well as maintaining staff schedules.

Performs other related duties and activities as required.

Meets weekly with a client base of 8-9 youth

Meets expectation surrounding paper work deadlines and utilization trends

Preparation of social skill building activities for each client

Assists with teaching youth socially appropriate behavior while in the community

Assists with assessing safety issues that may have an impact service provision

Immediately reports issues of concern to Supervisor

Works on the weekends and during non traditional hours

Participates in community meetings as well as treatment planning meetings

Travels to and from visits with youth

Actively participates in treatment planning meetings

Independently coordinates weekly schedules for client visits and paper work deadlines

SUPERVISORY RESPONSIBILITIES

None required.

Minimum Knowledge and Skills required by the Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education And Experience

High School degree or GED and two years experience working with children/adolescents/transition age groups.Bachelor’s degree in human services or related field and one year experience preferred.

Must be 21 years of age.

Certificates, Licenses, And Registrations

Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.

American With Disability Statement

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined