Telework Account Services Rep

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If Interested Please Apply Directly To Our Website

Cox Communications is hiring Telework Account Services Representative (Tucson) We are Adding to our team in Tucson, AZ! If interested please apply directly to our website

https://cox.greatjob.net/jobs/EntryServlet'job=AZTFX&media=ZPP

Cox Communications is looking for passionate customer-focused representatives to respond to customer questions,problems, and requests regarding account balances, service additions, billings/payments, or other general or account-related services while at the same time educating the customer and promoting Cox services. NOTE: This is a Work-From-Home position. You must live within one (1) hour from our Tucson office in the event you need to come in for training, technical assistance, or team meetings. Reporting to the Call Center Supervisor, theTeleworkAccount Services Representative is part of a supportive, service-oriented team that takes incoming calls from residential customers regarding their video, telephone, high-speed Internet service or wireless service. Representative serves as a problem solver and trusted provider to Cox customers by ensuring a reliable and quality customer experience. The Customer Retention Representative also helps to grow the company through capturing opportunities to offer additional or upgraded services to customers as available. In order to work from home, it is required that you have a residential phone line, your own computer with Windows XP Home, Professional, Media Center, or Vista Edition, and a wired high speed Internet (3.0 Modem) connection installed with a current version of Microsoft Internet Explorer Version 6. Minimum Requirements

  • High School Diploma, GED or equivalent work experience
  • 16 years of age or older
  • 6 months experience working in a position that requires meeting sales goals
  • 6 months experience using a computer

Benefits

6 months experience working in a position that requires meeting sales goals. Cox Communications values employees as our most important resource. We invest in the success of employees and their families by offering a variety of benefits programs. A few selected benefits include:

  • YourWealth: 401K plan and pension plan
  • YourHealth: medical, dental, vision, prescription drug, long-term disability and flexible healthcare spending accounts
  • YourLiving: short-term disability, personal leave, adoption assistance and long-term care insurance
  • YourCareer: mentoring and training opportunities


If you are interested in this position please use the following link to apply:https://cox.greatjob.net/jobs/EntryServlet'job=AZTFX&media=ZPP Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves more than 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising. EOE M/F/D/V


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