Desktop Support Technician | Onsite Technical Support

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About Us

VDart is an IT Solutions organization, headquartered in Alpharetta, Georgia with operational presence the US and India. VDart is a growing to be leading Information Technology (IT) service provider in the nation. VDart has augmented their staff with highly qualified and trained consultants who are experienced and certified with the latest technologies in their specific domains. Their professionalism and expertise have added value to our customers projects, be it Public or the Commercial Sector. VDart is also a "Preferred Vendor" to dozens of Medium/Large size Fortune 500/1000 Corporation, and other IT consulting firms.

Send resume to Soloman(@)Vdartinc(.)Com
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Desktop Support Technician

  • Onsite Technical Support

    Location: Webster, NY

    Duration: 6 Months Contract-To-Hire (Contract-To-Perm)

    Rate: Negotiable

    Interview: Telephonic

  • Job Description

    • Install and configure server hardware
    • Administer tape management and library systems
    • Manage physical site activities, maintenance, and Vendor escorts
    • Analyze and manage overall physical security compliance
    • Install, configure, and maintain remote access and terminal servers
    • Manage shifts on-shore and off-shore. Make available 24/7/365 coverage for DC Ops services.
    • Provide Hands & Feet assistance with server-side networking issues
    • Provide Hands & Feet assistance with server hardware issues
    • Provide Hands & Feet assistance with storage hardware issues
    • Provide Hands & Feet assistance with BUR hardware issues
    • Manage Vendor spares lockers
    • Monitor BUR system jobs per process
    • Manage and provide IP addresses, power, rack, and configuration services
    • Tour the Data Center for error lights
    • Manage internal Vendor through facilities activities - electrical maintenance, drills, generator testing, floor re-configuration
    Shift Timing:

    • Shift hours are 7PM - 7AM on Wednesday, Thursday, Friday and Saturday. Saturday alternates every other week so that on 1stweek, candidate works 3 days (Wed, Thurs, Fri) and the next week candidate works 4 days (Wed, Thurs, Fri, Sat).
    • The team consists of 4 operations personnel.
    • 2 Day Shifts (7AM-7PM) and 2 Night Shifts (7PM - 7AM) personnel with 1 floater who takes shifts for people who are sick or on vacation.
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    Send resume to Soloman(@)Vdartinc(.)Com
    Regards,
    Solomon
  • VDart, Inc
    678-720-3791
  • Soloman(@)Vdartinc(.)Com


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