Title: Food Service Manager - Ft Myers, FL
Location: FL-Fort Myers
AT HESS...........FOOD IS IT! DO YOU HAVE A PASSION TO INCREASE FOOD SALES?
Food Service Managers are responsible for the successful operation of a quick service food operation located within a Hess Express retail location. Hess operates a variety of brands including Godfather's Pizza, Quiznos, Blimpies and Dunkin' Donuts.
Principal ResponsibilitiesEnsure that each customer receives outstanding service by providing a friendly, welcoming environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of The Hess Way
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
Control food waste, product inventory, expenses, and payroll
Ensure appropriate product freshness, inventory levels, merchandise presentation, signing, and assortment in all areas of operations
Comparison shop and report results; share information with supervisor, corporate office and make appropriate price adjustments as required
Review food service trends. Recommend and initiate changes for maximizing goals and objectives
Ensure compliance with all policies and procedures through regular management and staff meetings, store walk-thru's, audits, etc.
Continually evaluate and react to performance issues and actively recruit high caliber associates, supervisors and management personnel
Train and develop store management in all aspects of the business; direct and monitor training and development for all store level personnel
Manages a staff of two or more employees with all management responsibilities for this staff
Essential RequirementsAbility to process information and merchandise through computer system and POS register system
Ability to communicate with associates and customers
Ability to understand, comprehend and complete all documentation
Ability to freely access all areas of the store including selling floor, stock area, and register area
Ability to operate and use all equipment necessary to run the facility
Ability to climb ladders
Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
Ability to work a varied schedule including nights, weekends and holidays
Preferred RequirementsAbility to work in a fast paced setting
Attention to detail
Knowledge of sanitation and cleanliness standards
Prior food service and/or restaurant management experience
Strong decision making skills
Strong financial management skills
Strong people development and team building skills
Benefits & Rewards
Comprehensive benefits package including quarterly bonus program, healthcare, vision and dental coverage, 401(k) w/ company match, pension plan, direct deposit, life insurance, flexible spending accounts, paid time off, and educational assistance.
Please Note: This position requires a credit, background and drug screening
Hess is an Equal Opportunity Employer and is committed to workplace diversity