General Manager - Springfield

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Listing Info

Title: General Manager - Springfield
Location: MA-Springfield

The Site Manager's primary duty is management of the profit center(s) to which s/he is assigned. To this end, the Site Manager will regularly direct the work of at least two or more other full-time Hess employees or their equivalent, and will have the authority to hire and/or fire subordinate employees. The Site Manager's suggestions and recommendations as to the advancement, promotion or any other change of status of other employees will be given particular weight.

I Essential Qualifications

  • Must be able to perform principle duties of the job.
  • Must possess good oral communication skills.
  • Ability to perform basic math functions.
  • Ability to stand and/or walk for at least eight hours per day.
  • Ability to lift and/or carry up to 5-10 pounds continuously (approx. 20 times per day).
  • Ability to lift and/or carry 20-25 pounds frequently (approx. 10 times per day).
  • Ability to lift and/or carry 40 pounds occasionally (5 times per day).
  • Ability to reach, bend, twist, stoop, kneel and/or crouch during shift.
  • Ability to climb ladder/stairs.
  • Ability to work with arms bent all day.
  • Ability to grasp and move objects w/ hands, requiring eye-hand coordination.
  • Ability to work in extreme, intermittent temperatures; i.e. outside, cooler, etc.
  • Ability to work with minimal supervision.
  • Ability to operate equipment including but not limited to lottery machine, cash register, soda/coffee/credit card machine.
  • Basic to intermediate management and supervisory skills required

    II

  • PRINCIPAL DUTIES Include But Are Not Limited To

  • Responsible for overall management of the site.
  • Responsible for directing the work of at least two or more other full-time Hess employees or their equivalent.
  • Responsible for recruiting, interviewing, selecting, hiring, training, disciplining and firing of employees and senior hourly staff.
  • Prepares schedule for site; responsible for apportioning work among the hourly staff.
  • Responsible for maintaining sales records for use in supervision or control of the site.
  • Appraises staff members' productivity and efficiency for the purpose of recommending promotions, increased compensation, or other changes in status.
  • Responsible for handling employee complaints and grievances.
  • Responsible for planning employees' work and determining the techniques to be used.
  • Responsible for controlling the flow and distribution of merchandise and supplies, including product ordering and vendor relations.
  • Responsible for proper merchandising.
  • Ensures facility is secure and safe for staff and customers; ensures compliance with all AHC safety and environmental guidelines.
  • Ensures procedures are implemented and adhered to protecting company assets.
  • Responsible for monitoring or implementing legal compliance measures, including site auditing/inspections.
  • Responsible for planning and controlling the budget.
  • Responsible for site planning/business planning to maximize profit.
  • Analyzes profit and loss statements.
  • Troubleshoots/provides maintenance when necessary.
  • Reports competitive price checks as required.
  • Ensures exemplary customer service is provided; resolves complaints when necessary.
  • Ensures entire staff adheres to all Hess cash control policies.
  • Ensures entire staff complies with Hess grooming standards.
  • Promotes "Fast, Fun, Food & Family" environment.

  • W. Embraces Hess Corporation's Corporate Values.

  • Must be available 24 hours 7 days per week unless on a leave approved by Hess Management.
  • Required to be open to perform other duties at the discretion of Hess Management.Benefits & Rewards

    Comprehensive benefits package including quarterly bonus program, healthcare, vision and dental coverage, 401(k) w/ company match, pension plan, direct deposit, life insurance, flexible spending accounts, paid time off, and educational assistance.

    Please Note: This position requires credit, background and drug screenings

    Hess is an Equal Opportunity Employer and is committed to workplace diversity


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