Network Administrator

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The primary goal of the Network Engineer is to provide technical support to ensure the smooth operation of the organizations data network in order to provide maximum performance and availability for the system users at 50+ worldwide locations. This role is responsible for installing, maintaining and supporting LAN, WAN and VoIP infrastructures across the enterprise. The Network Engineer provides high-quality detail technical support for all network systems, maintains operational network documentation, advises on hardware and software standard and assists on projects as needed in order to upgrade to new and/or improved network infrastructure. Success in this role requires someone who is well versed with an incident management mindset and skills for the purposes of administering multiprotocol routers, multilayer switches, network security devices, wireless access points and network management/reporting systems. This is an operational support position that requires excellent incident and problem management, communication and customer service skills on a 7x24x365 basis.

Job Responsibilities

  • Provides daily operational support for data networks (including wireless) comprised of Cisco core and edge devices for a global enterprise network across 50+ worldwide locations
  • Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems (including wireless) of moderate complexity
  • Participates with the evaluation of new products
  • Participates in problem resolution
  • Monitors protocol compatibility, performs system tuning and makes recommendations for improvement
  • Provide incident management reactionary support on a 24/7 basis
  • Support for core network devices including firewalls, routers, switches and intrusion prevention
  • Configure test and manage critical network WAN – MPLS infrastructure across an international network
  • Deployment of infrastructure network technologies consistent with corporate standards and in collaboration with Enterprise IT architects
  • Maintain standard technical, support, operational and security documentation
  • Support the Service Desk during incident response activities
  • Make recommendations for new technology in support of improved and more efficient operations
  • Capable of working independently in a high paced highly dynamic environment
  • Proactively monitors networks
  • Participates in IT Change Management, helping ensure that all changes to production environment are approved and follow proper change control policy and process


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