Business Application Analyst - IS Business Services
Department: IS Business Services
Hours: Health Information Management experience preferred
- This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance.
All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center.
Business Application Analysts have primary responsibility for design, build, testing, validation, and ongoing support of business applications. Responsible for obtaining and maintaining in-depth knowledge of the software functionality, and acquiring knowledge of the business department representatives. Design a future-state workflow and build the system to support the new workflow. Works with others in workgroups and across interdisciplinary workgroups to accomplish these goals as a team.
Primary Job Duties Designs, documents and implements future-state clinical workflows consistent with business / finance / revenue cycle best practices and system functionality in collaboration with other team members, department representatives, and under the general direction of the Project Manager. Analyzes current state workflows / needs and translating these into system design. Designs, builds and validates the application to conform to desired clinical workflows within assigned area.
Collaborates with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented. Trains end-users on proper use of the application.
Populates master tables and system files in accordance with established guidelines following standards for naming and numbering conventions and security classifications.
Follows established guidelines for system change control. Implements approved changes based on customer-designated priorities. Maintains system documentation to enable ongoing support of the system. Identifies revisions needed to existing Policies & Procedures, and initiates revision process with appropriate organizational departments.
Supports end-users onsite during go-live events. Troubleshoots problems identified by team members and end-users. Identifies, documents, tracks and resolves issues pertaining to workflows.
Reviews and tests new builds and releases prior to implementing in the production environment. Tests in a structured manner and documents testing results.
Identifies potential system enhancement needs.
Cross-coordinates the design of future-state workflows with other interdisciplinary teams, both clinical and revenue cycle.
Understands LEAN methodology in advance of implementation and certification.
Identifies business / finance / revenue cycle content functional requirements and timeliness to the appropriate Content Sub-Committee (Revenue Cycle, Billing, HIM, or Accounting / Finance teams.)
Collaborates with appropriate Content Sub-Committee to plan and present Epic model system or third party vendor business content for business review by subject matter experts.
Serves as a staff resource to the business Content Sub-Committees; may participate in business content review meetings, takes minutes, perform demonstrations, and support the committees as necessary.
Coordinates implementation (upload) of business content components with TSG technical resources, using the established change control guidelines for this process. Cross-coordinates updates of business contents with peers on Training Team to ensure their understanding of revised content.
Communicates project status with team, department representatives and leaders (including Senior Leadership). Provides formal status report on a periodic basis to supervisor as requested.
Essential Job Specifications Education:
Bachelor's degree in accounting, finance, information services or other related field required.
Licensure / Certifications: Will be required to obtain EPIC certification within six weeks of completing training in assigned application module(s). Must maintain EPIC certification in assigned application module(s).
Demonstrates ability to develop creative solutions to complex problems. Possesses an understanding of computer system capabilities to address process requirements. Experience in a computer system implementation preferred.