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Field Service Copier Technician - Washington, DC

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Field Service Copier Technician - Washington, DC

Location: Washington, DC
Salary Range: Competitive salary and bonuses
Exempt/Non-Exempt: Non-Exempt
Benefits: medical, dental, 401(k), vacation leave and more
Employment Type: Full Time

Description

We are seeking a talented and highly motivated individual with 3-5+ years experience repairing and maintaining copiers. Experience with Xerox and Canon preferred. Strong computer/networking experience or certifications a plus.

This is a great opportunity to work and grow with the industry leader;Capitol Office Solutions, aXeroxcompany.

Capitol Office Solutions is a subsidiary of Xerox Corporation. We are the Mid-Atlantic's most advanced technology and services company specializing in Office Systems and Workflow Solutions. We partner with key industry leaders such as Xerox, Kyocera, and Hewlett Packard. We're headquartered in Columbia, MD and have branch offices in Washington D.C., and Vienna, VA. We offer the Xerox technology with a local, personalized approach. Our decentralized management philosophy allows for very responsive customer service and support. We are also the national leader in Print Management assessment and delivery. We provide creative solutions which yield cost reductions and increased productivity to both large and small companies. We offer extensive product, service and sales training, very competitive benefits and compensation package, a positive working environment and an excellent opportunity for advancement.

Duties

  • Repair and perform preventative maintenance on the full line of black and white and production color digital copiers, faxes, printers or scanners.
  • Establish and maintain a professional relationship with each individual customer.
  • Will be assigned to and is responsible for an individual territory.
  • Responsible for focusing to the key productivity objectives including gross calls per day, efficiency rating, response time commitments and parts costs per call, amongst others.
  • Will provide support to the Capitol Office Solutions Sales Department ensuring complete customer satisfaction.
Qualifications:
  • High School diploma or equivalent and 3-5+ years copier service or industry related experience. Associates degree preferred.
  • Strong computer/networking skills required.
  • Strong customer service skills.
  • Strong relationship management skills with customers and personnel within the organization required.
  • Strong organizational skills and ability to use troubleshoot digital copiers required.
  • Must have strong ethics and work as an effective, collaborative team member.
  • Valid driver's license and minimal level of auto insurance coverage required.
  • Come join our team!Capitol Office Solutions, a Xerox Companywww.GoToCOS.comWe are an Equal Opportunity Employer


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