Exchange Admin / Tier 3 Support

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Exchange Admin / Tier 3 Support

Contract

Exchange Admin / Tier 3 Support Duties



  • Design and code from specifications, analyzes, evaluates, tests, debugs, documents, and implements complex software apps
  • Responsible for leading, supporting, planning, managing, and delivering MS Exchange 2010 and 2012, Active Directory Servers and systems projects on behalf of IT Tier-3 Engineering team
  • Design, Implement and support new MS Exchange 2012, Active Directory 2012 and other new Microsoft products into IT infrastructure
  • Provide end-to-end trouble isolation and repair of Exchange 2010/2012 and Active Directory critical applications and services
  • Provide advanced technical and engineering support for Verizon Corporate IT customers
  • Act as a Tier-3 support on system events relating to MS Exchange and Active Directory Servers
  • Uses coding methods in specific programming languages to initiate or enhance program execution and functionality
  • Participate in the evaluation, recommendation, and selection of hardware and software solutions
  • Perform project management of estimating, scheduling, and monitoring tasks
  • Performs expert-level engineering tasks associated with the analysis, design, and development of computer hardware, firmware, embedded systems, and/or operating systems
  • Develop, maintain, and report intranet metrics
  • Interface with different departments within the organization regarding new deployments
  • Manage, administer, and maintain all internet and intranet sites
  • Research/analyze data processing functions, methods and procedures
  • Monitor program execution for expected performance


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