The Admission Representative is responsible for handling all types of inquiries received by the college which include telephone, direct mail, Internet and walk-ins. Additionally, this position requires the generation of personally developed leads through current students, outside resources and referrals. The Admission Representative must have ability to multi-task, prioritize duties and exhibit excellent communication skills both written and verbal. This position requires proficient computer skills in Word, Excel, database software and use of Internet. This is a full time position that reports to the Director of Admissions.
The Admission Representative will also be responsible, but not limited to, the duties and tasks listed below:Report to Director of Admissions or Assistant Director of Admissions
Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions
Follow Admissions Code of Conduct
Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company
Use established phone scripts for both inbound and outbound calls
Schedule and conduct admission interview appointments
Enroll qualified applicants
Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects
Enter all tasks and notes into CampusVue daily
Track incomplete enrollment files to ensure deadlines are met
Participate in all orientations
Attend all admissions meetings
Complete required quota of daily/weekly/module/annual production goals
Maintain clean and professional work area
Dress professionally as outlined in Employee manual
Commit to achieving both individual and team start goals
Other duties as assigned
Job Qualifications And SkillsAssociates degree required or the equivalent of college-level course work. Bachelor degree preferred but not required.
5 years minimum combined work experience in business, customer service, education or sales
Ability to multi-task, prioritize duties
Demonstrate excellent communication skills both written and verbal
Proficient computer skills in Word, Excel, database software and use of Internet
Punctual, responsible, ethical and a team player.
Varied shifts- 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM
CompensationNon-Exempt - hourly position
Hourly wage determined by years employed within Admissions department
Please apply online at apply online
Special Note: Immediately following the submission of your application you will be asked to take an assessment. This assessment helps us match your talents and attributes to our positions. Keep in mind if you choose to not participate in the assessment you will not be considered for the position. If you are applying for multiple positions, please be aware that you only need to complete the assessment once.
*Please save the below link so that you can refer back to the assessment link and instructions: apply online
We are committed to diversity. Charter College is an Equal Opportunity Employer.