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Certified Medical Assistant - RIC Nursing Flex Staff
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class="cssDspJobTitle">Certified Medical Assistant - RIC Nursing Flex Staff
General Summary
Medical assistants are allied health professionals who assist physicians in their offices or other medical settings. In accordance with respective state laws, they perform a broad range of administrative and clinical duties. They provide direct patient care under the guidance of licensed personnel to patients of all ages.
Consistently demonstrates support of the RIC statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
Demonstrates RIC Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and RIC Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.
Principal Responsibilities
Support daily clinical operations through the management of patient flow within a particular unit and/or physician.
Greet all patients, visitors and staff with highest levels of customer service, respect and professionalism.
Perform clinical duties based on departmental needs, including but not limited to:
Patient vitals and weights
Patient interviews for brief medical histories, including recording allergies, medications, chief complaints, etc.
Venipuncture according to RIC guidelines and protocols and standard aseptic technique
Specimen collection
Wound care, skin checks, dressing changes
Bowel and Bladder care, such as straight catheter placements, hemoccult, rectal checks, etc.
Emergency care as needed, including CPR and first aid, use of crash carts and AEDs
Basic EKG
Respiratory testing as ordered by the physician, such as pulse oximetry, nebulizer treatments, pulmonary function, etc.
Patient and room prep for visits or procedures, including lifting, transfers, set up of equipment and instrumentation, etc.
Activities of Daily Living as needed/requested by the patients
Full and timely clinical documentation in accordance with regulatory standards, policies and procedures
Assisting physicians and nurses with prescription refills, medication recording keeping
Glucose testing as needed
Exam assistance as determined by the supervising physician or care team
Participate in departmental duties as assigned or as needed, including but not limited to:
Room turnover between patient visits
Infection control/disinfection of rooms and equipment
Medical records preparation and filing
Daily inventory and restocking of exam room and unit supplies
Charge entry of facility-based charges when necessary
Administrative duties include the check-in or receiving of patients, scheduling and registration, basic secretarial skills and medical transcription, handling telephone calls and writing correspondence, , the check-out of patients
Serve as a liaison between the physician and other departments/individuals.
Uphold and maintain all confidentiality and patient privacy standards at all times and in the completion of all duties.
Other responsibilities and duties as assigned by management or supervisor.Reporting Relationships
Reports directly the Clinical Manager at designated site of care.Knowledge, Skills & Abilities Required
Formal completion of a Medical Assistant Program that was either two years, resulting in an associate degree, or one year in length, resulting in a certificate or diploma with the following attributes required:
Programs essentials are minimum standards developed by the AAMA in collaboration with AMA.
The curriculum must include anatomy and physiology, medical terminology, medical law and ethics, psychology, communications (oral and written), medical assisting administrative, procedures and medical assisting clinical procedures.
Completion of an internship that provides practical experience in qualified physicians'''' offices, accredited hospitals, or other health care facilities.
Current certification as a Medical Assistant, required.
Current CPR certification, required.
Minimum 2 years of PCT, CNA, or CMA work in either an inpatient or outpatient setting with medical documentation responsibilities, required.
Minimum of 1+ years of professional experience performing venipuncture, wound care, assistive procedures as outlined above, required.
Intermediate computer skills and experience working within an electronic medical record, strongly preferred.
Problem solving and decision making skills, with ability to confront and resolve issues in a timely manner.
Ability to handle and prioritize many tasks under potentially stressful situations.
Strong interpersonal skills necessary to communicate effectively with patients, patient families, employees, physicians, referring parties, and other RIC system-wide staff.Working Conditions
Normal patient care environment with little or no exposure to dust, noise or extreme temperature.
Exposure to moderately adverse working conditions in performing certain patient care activities.
Occasional exposure to infectious diseases when working with patients.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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