The CSI Companies

Ensures up front completion of necessary information from entry sheet and medication orders for data entry and account setup in AS400 system. Review and route documents through Docutrak system to appropriate department.

Verify payers and demographic information. Where applicable, fill in gaps in demographic information.

Works with responsible parties, receiving in/out bound telephone calls, and providing customer service where possible.

Works with internal and external customers to resolve assigned portfolio of accounts. Productivity records will be maintained.

Works with Admissions Director/Supervisor in researching pharmacy accounts requiring special attention, as indicated on variance reports and taking all necessary action to ensure accuracy of data being entered.

Works with Admissions Director/Supervisor and other members of the management team on special projects as needed.

Performs other tasks as assigned.

Conducts job responsibilities in accordance with the standards set out in the Companys Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Education/Learning Experience

Required: High School graduate, GED or equivalent experience

Desired: 2 year degree

Work Experience

Required: 1 year billing and/or collections experience

Desired: Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience

Skills/Knowledge

Required: 10-Key by touch, data entry, MS Excel and Word and basic computer knowledge

Desired: Medical billing and coding

Behavior Competencies

Required: Communication, Problem Solving, Detail Orientation and Teamwork

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