Field Support Representative I

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Listing Info

Redbox Automated Retail, LLC, a wholly-owned subsidiary of Coinstar, Inc. (NASDAQ: CSTR), offers new release DVD through its network of conveniently located, self-service kiosks.Redbox is available at more than 29,000 locations nationwide, including select McDonald’s restaurants, leading grocery and convenience stores, and Wal-Mart and Walgreens locations in select markets.For more information, visit www.redbox.com.Information about Coinstar, Inc. can be found at www.coinstarinc.com.

Part-Time Field Support Rep I (FSR 1)

This person will contribute to our success by aiding in the installation, support and merchandising of Redbox kiosks toward successful achievement of our company goals. This individual will perform kiosk merchandising of assigned markets and light service requirements. Travel within assigned areas.

Summary Of Key Responsibilities

Collects movies from machines and records counts

Keeps daily record of product distributed to each machine

Provides quality customer service through regular interaction and communication with store managers, owners, employees, and Redbox personnel

Communicates status of machines and customer accounts to ROS

Cooperates with co-workers and promotes a positive and productive working environment

Accounts for the security of all machines, and merchandise on the route - includes reporting machine vandalism and theft as well as researching shortages/overages of movies

Keeps machines cleaned and maintained in proper working order - includes route maintenance as needed

Keeps daily inventory record of merchandise taken from warehouse stock

Places product in machines to maximize presentation and sales

Loads and unloads product from automobile

Adhere to all Product Merchandising Programs, Company Machine Standards, and any special requests for products as identified by the ROS

Light Preventative Maintenance direction will be provided based on skill level

Small hand tools (screwdriver, pliers, cutters, hex wrenches), spare parts as directed by ROS, keys to kiosk and light box, QLM key


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