Listing Info

A Whelan Security Officer must represent Whelan's 10 Core Values of Truth-Telling, Promise-Keeping, Respect, Loyalty, Empowerment, Discipline, Leadership, Flexibility, Quality Assurance, and Results while performing the following duties:

• Patrol facility or stand post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions.
• Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client or employees at the site.
• Report all incidents, accidents, or medical emergencies as required. Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Answer alarms and investigate disturbances.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• Warn persons of rule infractions or violations, and verbally evict violators from premises.

Basic Qualifications

• Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
• Ability to perform essential functions of the position with or without reasonable accommodation.
• Successful completion of Whelan's Pre-Employment Assessment of Knowledge (PEAK).
• Ability to maintain satisfactory attendance and punctuality standard.
• Neat and professional appearance.
• Friendly and professional demeanor.
• Ability to provide quality customer service.
• Ability to handle typical and crisis situations efficiently and effectively at client site.

Basic Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information effectively.
• Monitoring - Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions