Job Title: Assistant Property Manager
Employment Type: Full Time
Additional Work Hours Information: Occasional Overtime
City: Sterling Heights
Forest City Enterprises, Inc. is a NYSE-listed national real estate company. The Company is principally engaged in the ownership, development, management and acquisition of commercial and residential real estate throughout the United States. Forest City associates are committed to creating superior communities where people live, work, shop and stay. Our experienced leadership team has a passion for real estate and a commitment to pursuing a shared vision of what needs to be done and how to make it happen.
Assists the Property Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on Property Manager functions and acts in that capacity in the Manager's absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management. Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff.
Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods. Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary.
May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.
Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests.
Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures.
Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests.
Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.
Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.
Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.
Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Depending on property needs, ensures all affordable housing program requirements and applicable HUD/Agency regulations are monitored and in full compliance with regulatory agreements and agencies, including waiting list, certifications, re-certifications, and other reporting requirements. Ensures compliance of property associates.
An associate degree from an accredited college or university with a focus in property management or related discipline, or equivalent work experience is required. Depending on property needs, may require valid driver's license.
1-2 years of property management function is required (i.e. leasing, bookkeeping, operations.)
Drug Free Workplace
Special note to third party recruiters: Forest City Enterprises values its relationships with our vendor partners. Occasionally we invite third party recruiters to assist us in filling an open requisition, and resumes must be submitted only through our talent supplier portal by those firms authorized to present candidates to us. Currently we are not seeking assistance from any third party or contingency recruiters for this position, and any resumes sent via email, internet or any other means will be considered unsolicited and Forest City will not be responsible for placement fees.