HR Business Account Manager

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Listing Info

The Director, Account Management will work closely with Human Resources Business group leaders and cross-functional Informatics team members to manage small to large scale strategic related initiatives to ensure that the systems being developed are aligned with the requirements of the business community.

This is a director level consultant/right to hire position with HR experience, a senior person that will be interfacing with directors and above to identify and work with HR on systems needs.

Business Information Account Managers (BIMs) are the primary point of contact for Informatics Business Operations (IBO) customers. This role is also known in the industry as BIM (Business Information Manager). A BIM is responsible for aligning the Informatics strategy with the business strategy. He/she has to ensure that cross-functional integration is being realized, service levels are realized, and priorities are set effectively.

The BIM Has Overall Responsibility For

Working with Informatics organizations, and liaising with Customer Teams, the BIM has overall responsibility for

Understanding business strategy of customer and aligning it to IT strategy
Defining and maintaining the long range Informatics strategy with the customer
Advising management on Informatics opportunities and best practices
Developing and managing the Informatics project portfolio and budget proposals in alignment with the strategy, business objectives and governance processes.
Ensuring the applications and processes fit the needs and capabilities of the customer's organization
Ensure standardization of applications by promoting shared processes, data harmonization and architectural compliance where possible
Team up with appropriate Technical Architects to design and evaluation possible technology solutions
Responsible for customer satisfaction and account management
Support delivery team as needed
Ensure consistent communication
Work closely with Project Management to gather and clarify business requirements

Main Areas Of Responsibility

Required to understand the needs, goals and expectations of the users and communicate these to the technical staff.
Identify and develop business requirements, as well as system test plans.
Create project charters, business process diagrams and detailed business requirements for applications that support Human Resources departments.
Lead the Human Resources Project Portfolio and prioritize new demand.
Partner with the business, Architecture, PMO and Delivery teams to manage projects to successful On Time/On Scope/On Budget delivery
Responsible for management of Customer Satisfaction of Information Systems to the business.

Minimum Qualifications To Be Considered For This Position

Bachelor s degree in Computer Science or related field, Advanced Degree (MBA) preferred
10+ years as a systems/business analyst
Experience with Human Resources Business Applications such as Talent Management, Compensation, Workforce Management, Training and Development, Performance Management, and HR Operations.
A firm understanding of the System Design Life Cycle and previous technical experience
Excellent oral and presentation skills
Relationship building / people management skills
Strong oral and written communication skills with the ability to interface with senior executives in Informatics and business.
Demonstrated Experience in Analytics

Knowledge, Skills, And Abilities

Excellent verbal and written communication skills
Facilitation skills.
Presentation skills.
Relationship building / people management skills.
Process design skills. Requirements definition and Business case development including Cost Benefit and ROI calculation

CBAP Certification

Six-Sigma or other process improvement experience

Pharmaceutical Experience

Princeton Information is one of the nation's top five privately-held IT consulting firms, in business since 1985. Princeton Information services a clientele of primarily Fortune 500 companies nationwide. With annual revenues over $120 million, Princeton Information operates across the US from multiple regional offices.

Our Commitment To Our Consultants

As a privately held company, Princeton Information is solely committed to the success of clients and consultants - not to any shareholders. PI's success is grounded in the relationships we build with our consultants. We seek the best people; provide career path counseling; as well as the most challenging opportunities in business and in IT. As part of its culture of loyalty and commitment to its consultants, Princeton Information is committed to doing all we can to ensure our consultants have the best possible search, placement and work experience possible.

Our Services

Working with one Princeton Recruiter will gain you access to over 500 open requirements with the top clients in the US across all industries (finance, insurance, pharmaceutical, commercial, telecom, media, manufacturing) nationwide. Our local recruiters have in-depth knowledge of our clients and opportunities. They will work with you to find you the best possible opportunities for you and your career.

Our Relationships

Our relationships with our clients, as well as our consultants, are critical to our success! We have a robust sales organization that ensures that Princeton has the inside track on what attributes a person needs in order to be successfully placed and engaged at our clients. We know the technical and non-technical skills that our clients are looking for and we ensure that you are educated about the client prior to your interview with them. Princeton is committed to going above and beyond to ensure that each meeting you have with a client is a successful one!

Requirements

(BUSINESS ANALYST over 3.0 year(s) OR ANALYST over 3.0 year(s) ) AND(HUMAN RESOURCE over 3.0 year(s) ) AND (MERCK OR PFIZER OR EISAI OR CELGENE OR IMCLONE OR SANOFI-AVENTIS OR ABBOTT LABORATORIES OR JOHNSON and JOHNSON OR PURDUE PHARMA OR BRISTOL MYERS-SQUIBB OR COVANCE )