Hawaiian Telcom
Job Title: CUSTOMER ZONE TECH I
Location: Hawaii; 74-5547 Palani Rd
Reference #: 102164
Responsibilities
Essential Duties
Installs, operates, maintains and repairs a variety of complex communications equipment, networks, and systems. Also responsible for performing various network operations and maintenance functions on switching facilities from operations work centers. Detects, isolates and corrects switching or transmission facility faults. Interfaces with computerized network support systems via technical devices for inputting retrieving operations and maintenance data. Performs other related, marginal duties as required.
Duties
Duties include, but are not limited to, the following:
Installs, operates, maintains and repairs communications equipment such as digital and analog carrier and switching systems, private line and special services circuits, microwave and associated equipment, trunking equipment, fiber optics systems, alarm systems, test equipment, etc.
Installs, removes, rearranges, programs, tests, trouble shoots and repairs various complex voice, data, and ancillary equipment, and network services.
Performs preventive and corrective maintenance on computer systems, digital/electronic switches, digital switching networks, electronic switch databases and computer peripheral equipment.
Performs routine maintenance and measurements of central office power, battery, tone and generator equipment and associated alarms. Performs service order, trunk and work order routines.
Uses a variety of test equipment to isolate, identify and analyze equipment trouble and takes appropriate maintenance action.
Operates computer systems and support devices; installs and tests system upgrades. Administers and maintains computer support systems data bases.
Responds to emergency service affecting situations. Assists in trouble isolation of network and subscriber loop problems.
Climbs towers and/or poles to inspect antennas and transmission lines, as necessary.
May be required to perform additional duties and tasks as required by the Company.Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
