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Customer Advisor Specialist
Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
You’re the go-to authority our customers will turn to for exceptional service and expert advice on Petco products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. With your passion for pets and 100% focus on customer service, you will even act as a personal shopper/information center for customers as they enter the store.
We’re looking to you to provide quick and courteous service as you determine our customers’ needs and suggest appropriate merchandise and services to satisfy them. More than that, you’ll need to be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, adoption events, etc. You’ll will also manage and coach sales associates in providing great customer service.
A minimum of one year experience in a retail environment is preferred. Previous Petco experience would be highly desirable. It is essential that you possess basic computer skills.