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Future Opportunities - Full Time Customer Service
Title: Future Opportunities - Full Time Customer Service
Location: MD-Columbia-COLUMBIA,8855 MCGaw Road,Columbia,MD 21045
Age Requirement:Must be 18 or older
Days/Hours Requirement: Please note this is a posting forFUTURE OPENINGS. Due to the overwhelming response we have received, we are unable to contact every applicant at this time, but appreciate your interest in Wegmans. Once we have reviewed all of the applicants for ourcurrentopenings, we will be able to then review candidates that have applied forFUTUREopportunities. If you believe this role is a good match for your skills, experience and passion, please choose APPLY TO THIS JOB and submit an application.A Recruiter will contact you should a position matching your interests, availability and qualifications become available.
A Glimpse At The Job
At Wegmans, we recognize how important it is to provide the best service possible to our customers and take pride in going above and beyond to exceed customer expectations in all areas of the store. Whether answering customer questions, offering meal solutions or making sure products are stocked on our shelves; customer service team members perform every action with the highest standards in mind!
Employees in the Service area have the greatest opportunity to uphold Wegmans high standards as they provide incredible service on the Front End; often having the last contact with customers before they leave the store. Customer Service team members in Service departments are given the opportunity to leave a lasting impression by ensuring each customer's shopping experience is a great one!
Service Departments include:Accounting Office; Front End (including Cashiers and Café Cashiers*); Helping Hands (parking lot attendants & outside customer service); Maintenance; Price Checking; Service Desk; Sign Shop
Our Perishable departments are the exciting areas of the store where our customers can see the skills and passion of our employees on display in innovative ways every day. Customer Service team members in this area go above and beyond customer expectations by WOW-ing them with their product knowledge, offering suggestions and cooking techniques, and ensuring items are available for their enjoyment.
Perishable Departments include:Bakery & Patisserie*; Commercial Bakery; Deli; Floral; Kosher Deli*; Meat; Olde World Cheese; Produce; Seafood
Prepared Foods Departments
Customer Service team member in Prepared Foods departments work with some of our most delicious items! Employees in these departments offer meal planning tips to our customers and ensure the freshest products are prepared and available for them throughout the day; receiving it with the incredible customer service Wegmans prides itself on!
Prepared Foods Departments include:Catering*;Coffee Shop; Old Fashioned Sub Shop; Pizza; Prepared Foods Service; Table Bussers & Dishwashers
The varied departments of the Merchandising area are where customers can find everything they'd expect from a grocery store and all the things they never thought they could. Customer service team members in this area strive to provide customers with a one-of-kind shopping experience; working to explain product usage and ensure displays are stocked and well-merchandised to drive sales in the department.
Merchandising Departments include:Bulk Foods; Complements (specialty housewares)*; Dairy; Floor Maintenance (Overnight)*; Frozen Foods; General Merchandise; Grocery; Health & Beauty Care; International Foods; Nature's Marketplace (natural & organic products); Overnight Grocery; Receiving; Skin Care*; Tea Bar* *denotes a department not found in all Wegmans stores
What Abilities I Must Bring To The Table To Be Considered
What abilities I must bring to the table to be considered
- Provideincredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
- Possessteamwork and diversity awarenessby listening to others' points of view and recognizing and appreciating differences
- Recognize and seek opportunities forcontinuouslearningto gain new understandings, skills and knowledge
- Properly handle, prepare, transport and store products; ensuringfood and human safetypractices are strictly adhered to
- Possessorganizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
What Might Set Me Apart From Other Candidates
- Customer service experience, preferably in a food service, grocery or retail setting
- Learn, use and be able to explaincookingtechniquesto assist customers for their success at home (InPerishableandPrepared Foods Departments)
- Work involves continuous interactions with customers and co-workers in a fast-paced environment
- Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
- May be exposed to various allergens
- Specific motions, weight lifting requirements and temperature conditions will vary by department
- Perishable and Prepared Foods departments require proper and safe handling of knives and other cooking or baking utensils and equipment
- In order to maintain a high standard of food safety, it is Wegmans' policy that when working in Perishable and Prepared Foods areas a hair restraint must be worn at all times. Also, facial ornaments & jewelry must be removed.
- Days/Hours Requirement: Please note this is a posting forFUTURE OPENINGS. to the overwhelming response we have received, we are unable to contact every applicant at this time, but appreciate your interest in Wegmans. Once we have reviewed all of the applicants for ourcurrentopenings, we will be able to then review candidates that have applied forFUTUREopportunities. If you believe this role is a good match for your skills, experience and passion, please choose APPLY TO THIS JOB and submit an application.A Recruiter will contact you should a position matching your interests, availability and qualifications become available.