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Project Mgr Sr - New Client Onboarding
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About Corinthian Colleges, Inc
If you're looking for an exciting opportunity with a robust company committed to changing students' lives and doing the right thing, Corinthian Colleges, Inc. is the place for you. As one of the largest post-secondary education companies in North America, we are on the cutting-edge of the industry and forging ahead into a new era of leadership, growth and innovation. We currently operate more than 100 campuses through Everest College, WyoTech and Heald College and are dedicated to delivering on the promise to our students. At CCi you'll work with impassioned employees and have the support you need to make great things possible.
General Job Description
The Client Conversion Project Manager (PM) is responsible for managing client conversion to a complex, proprietary financial system enabled services. The position requires strong project management experience and exceptional communication skills. The PM will partner with cross functional internal and client teams to develop and implement a conversion strategy and plan to a successful business and system solution. The PM will have a strong sense of accountability and ownership over the “client experience”. The PM will also support internal business and IT projects.
Job Responsibilities
Champion client delivery, success and retention; manage conversion planning and implementation with a consideration of client capabilities, goals and objectives
Facilitate planning for a successful client transition through the use of communication and training strategies and plans and other change management tools
Conduct regular client project meetings to ensure adherence to project plan and milestones, facilitate timely issue resolution to ensure delivery of products and services is completed within client in agreed upon timeframes, with full accountability for end to end process
Work with Client Acquisition team to provide guidance to the client with respect to the tasks and client's role within the plan
Participate in and document customer interaction and solution design sessions; Support development of gap analysis and solution recommendations
Ensure timely and accurate generation of design documentation and client approval
Assist in post implementation activities such as reporting of performance, risks, and issues
Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget.
Prepare project status reports and keep management and others informed of project status and related issues
Proactively manage issues and risks to schedule, scope and budget; work with project team to identify and implement corrective actions
Assess and respond to requests for changes from original specifications.
Coordinate integration of vendor tasks and tracks and reviews vendor deliverables.
Keep abreast of project management methods and techniques to assess trends.
Bachelor's degree in computer science, engineering, business, or related field OR equivalent work experience in related field
Min. 5 years IT project management experience. Familiar with the standard systems development lifecycle and project management methodologies
External customer facing experience in managing data conversion/system implementation projects
Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
Capacity to embrace change and quickly adapt to new situations, changes in direction and priorities
Proven ability to thrive in a fast paced, dynamic environment
Project experience with Agile or other project management methodologies
Demonstrated ability to direct and manage multiple projects concurrently from beginning to end
Designation as a Project Management Professional (PMP) from the Project Management Institute (PMI) preferred
Ability to manage all aspects of multifaceted information technology projects, involving development, technical services, and QA resources
Ability to work closely with stakeholders to define project requirements
Ability to consult with all levels of business stakeholders to determine project scope and objectives
Experienced building and managing project schedules with input from multiple IT and business functions based on durations and dependencies
Ability to determine goals, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of resources
Experienced in risk management and the facilitation of mitigation strategies with IT and business stakeholders
Ability to develop business processes that ensure developed application meets all project requirements, and develops and executes quality assurance test plans
Ability to effectively present information and respond to questions from individuals and groups of managers and personnel in order to keep management and others informed of project status and related issues
