Job Details
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Location:Irvine, CA
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Posted:Apr 03
The job you requested, Research and Development Lab Technician, is no longer available. We have found a similar job.
Photo Lab Technician
Listing Info
To carry out all functions necessary in providing exceptional customer service, processing customer orders, and promoting/suggesting products and services to customers. To carry out all duties delegated by the Photo Lab Supervisor and Store Management Team.
Required Qualifications
Must be at least 16 years of age
Customer Service/Sales Building
Address all Photo Customers by name
Complete order envelopes for customers
Assist customers in deciding the product and/or service that best meets their needs
Prioritize all customer on-site orders based on pick-up time
Suggest additional photo products and services to all Photo customers
Follow all customer off-site order policies and procedures
Assist customers with questions, problems, complaints
Develop relationships with customers to promote repeat business and build sales
Maintain customer confidentiality
Operations
Operate a cash register
Actively participate in the Photo Lab Training and Certification Program by certifying in all necessary modules and assisting in
training new Photo Lab employees within specified timeframes
Perform all functions necessary to open and close the Photo Lab
Develop, price and package photo orders
Prevent Photo waste prints from exceeding the established minimum standard
Maintain a professional appearance by following the dress code and wearing a lab coat and name tag at all times
Maintain a neat and organized Photo Lab and storage area
Follow Federal and State laws and OSHA regulations
Follow all Company and Loss Prevention policies
Operate all equipment, kiosks and technologies associated with the Photo Lab
Troubleshoot machine issues and malfunctions
Perform regular equipment maintenance
Utilize all communication tools provided by the company
Lift 50 pounds to a height of 4 feet
Notify Photo Lab Supervisor and Store Management Team of issues as they arise
Complete all required paperwork in the Photo Lab per company guidelines
Perform all Front Store and Pharmacy activities assigned by the Photo Lab Supervisor and Store Management Team
Merchandise/Presentation
Face and dust all areas surrounding the Photo Lab
Stock and rotate inventory to ensure product homes are full at all times
Regularly check secondary home locations and restock as necessary
Preferred Qualifications
Previous retail experience
Education
High school diploma or equivalent preferred