Company Description

If you enjoy a fast-paced environment with ample opportunity for growth, JaguarPC is looking for you! We offer competitive salaries with a comprehensive benefits package. This is your chance to join a rapid growing and well established company with sound morales and integrity. If your only looking for a paycheck this probably isn't the place for you. However if you want a challenging and very rewarding career JaguarPC is the answer.

Headquartered in Colorado Springs, CO we offer both onsite and remote positions in all openings. We provide a relaxed environment, comfortable dress code, and comprehensive screening and training programs. It is our staff that has made us the success story we are today. For that reason we take great pride in our reputation, staff, and the unique skillset of each individual we bring into the family.

Benefits

Here are just a few of the growing benefits we provide:

Competitive compensation

Onsite and Remote positions

Paid vacation

Rewards programs, Bonuses

Relaxed, but professional environment

Flexible scheduling

Relocation assistance for those who qualify

Onsite headquarters, Recreation room

Onsite headquarters, State of the art workstations

No dress code

Medical/Dental packages available

Life insurance packages available

Company lan parties, outings, and other team building events

Requirements For All Openings

• Excellent spelling and grammar in the English language

• Extensive knowledge of web hosting and related industries

• Outstanding customer service skills

• Must understand the IT and Hosting industry, experience with cpanel preferred

• At least a high school graduate & 18 yrs of age or older

• Have a reliable and preferably backup internet connection

• Self Motivated

TSR, Support Requirements / Description

Providing technical support for Level 2-3 issues via help desk and telephone.

Monitoring servers for stability and taking proactive measures to correct issues.

Assisting fellow Administrators and Support Representatives with technical support issues

Assisting clients in transferring accounts to our servers.

Installing, Configuring, and Maintaining services such as Apache, MySQL, and Exim

Excellent written and verbal skills in the English language to communicate effectively to clients

Ability to work with a team and follow instruction from supervisors

Outstanding customer service skills

Must be dependable to be at work during assigned shifts

Advanced knowledge of Cpanel/WHM control panel

Advanced knowledge of the linux operating system

Knowledge of bash and perl shell scripting

Flexible Schedule

Ability to multi task and meet specific goals set by supervisors

Experience with documenting procedures

Advanced knowledge of Apache

Advanced knowledge of Exim

Experience In The Following Is Preferred But Not Required

Plesk

Interworx

Direct Admin

Virtouzzo

R1Soft CDP Backup Systems

Understanding of coding languages PHP, HTML, ASP are helpful but not required