Flexible Service Representative

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Flexible Service Representative

Job ID: 49581
# Positions: 1

Location: US-AK-Anchorage
Category: Customer Service

General Responsibilities

Do you like to have different types of assignments and variety in your work? Do you like to be appreciatedfor your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you havegreat tact and charm.

Is this you? Then we need you as our Flexible Service Representative!

Responsibilities

As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including:

  • Qualifying and processing customer rentals with accuracy and detail.
  • Persuasively selling optional services.
  • Processing customer rental returns.
  • Conducting vehicle service and maintenance.

    • Job Qualifications

  • Secondary School Diploma/GED.
  • Previous customer service experience and sales skills.
  • Ability to work in a fast pacedenvironment with a variety of tasks.
  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
  • Detail oriented.
  • Computer literate.
  • Proficiency in English.
  • Must have a valid driver's license, be 20 years of age, with an acceptable driving record
  • Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required

    • Equipment Operation

  • Yes ? No
    Sitting
  • Yes ? No

    • Computer Terminal

  • Yes ? No
    Standing
  • Yes ? No
    Telephone
  • Yes ? No
    Walking
  • Yes ? No

    • Portable Computer

  • Yes ? No
    Bending and twistin
  • Yes ? No
    Calculator
  • Yes ? No
    Climbing
  • Yes ? No

    • Copy Machine

  • Yes ? No
    Driving
  • Yes ? No

    • Fax Machine

  • Yes ? No
    Pushing and pulling
  • Yes ? No
    Dictaphone
  • Yes ? No
    Speaking
  • Yes ? No
    Other - Please specify
  • Yes ? No
    Hearing
  • Yes ? No
    Writing
  • Yes ? No
    Lifting
  • Yes ? No
    Typing
  • Yes ? No
    Filing
  • Yes ? No
    Seeing
  • Yes ? No
    Reading

    • Preferred Requirements

    Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

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