Housekeeping Dispatcher

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Description

We Are The Faces of Quality - We Are The Service Companies

Established in 1987, The Service Companies (FSS/SSC/JRS) is an international provider of back of house outsourced hospitality services. Our services include Housekeeping, Public Area Cleaning, Overnight Deep Kitchen Cleaning, Stewarding and Exterior High Rise Window and Chandelier cleaning.

Summary Of Job

Responsible for answering and responding to guest calls and dispatching appropriate housekeeping staff. Handles some housekeeping administration.

Essential Job Functions

Answers department telephone, greeting/acknowledging guests promptly and courteously.
Tracks guest inquiries, reports and requests (via manual log and/or automated property management system) and dispatches security staff to respond to guest calls
Manages team member key distribution (i.e. supply room keys, guest room keys, etc.).
Assists in scheduling employees and boards
Assists in administration of safety programs/meetings

Qualifications

High School education or GED.
Prior housekeeping, cleaning or customer service experience preferred.

Knowledge, Skills And Abilities

Ability to think and react quickly
Great guest service skills

Knowledge Of MS Office

Can work well under pressure
Must meet company and clients appearance standards.
Ability to work with a variety of cleaning equipment and chemicals.
Ability to perform all duties as required with or without an accommodation.

Employee Benefits For Most Hourly And Salaried Employees Include

As the leader in our industry The Service Companies make available Health/Dental /Vision, 401K with Employer match after one-year, vacation pay based on minimum required hours worked, holiday premium pay, credit union, hourly employee tuition reimbursement, college scholarship awards for employees children, nationwide employee discount program, short term and long term disability insurance.

The Service Companies is an equal opportunity employer and conduct pre-employment drug testing, background investigations and is a participant in E-Verify.

Military veterans and/or current military spouses are highly encouraged to apply. We honor those who have served.

www.theservicecompanies.com

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