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Overview

Frontline Performance Group opened its doors in 1993 as Khoury Consulting and the vision was simple: help our clients dramatically increase profitability through their current resources. Seventeen years later, Frontline Performance Group has redefined how companies grow their bottom-line. Through the implementation of our tried & true sales performance system (the Khoury Performance Equation), we have helped clients of all types and sizes achieve dramatic revenue and profit gains through existing service & sales personnel.

Our expertise lies in creating high-performing, service-based sales cultures that enable businesses to increase top-line transaction revenue averages, order frequency, customer & employee satisfaction, retention and client referrals. Our Certified Performance Managers work one-on-one with frontline sales and management teams to implement the Khoury Performance Equation, which ensures the right people, structure, tools and actions are in place. The result is holistic cultures of performance that produce immediate and long lasting results, while significantly driving profitability and growth.

Listed below are just a few of the industries in which we have implemented our system and built extraordinary leadership teams.

• Automotive Services
• Automotive & Equipment Rental Services
• Construction & Housing Development Services
• Contact Center
• Financial Services
• Outsourcing
• Pharmaceuticals
• Retail
• Travel Related Services

In September 2009 Ziad Khoury, president and founder of Frontline Performance Group, published his first book. Titled Frontline Profit Machine: The Blueprint for Exploding Profits With Your Existing Sales and Service Team, the book quickly achieved #1 Bestseller status and rave reviews from key media outlets. Using various case studies and client experiences, Frontline Profit Machine provides an in-depth summary of FPG methods and the Khoury Performance Equation. For more information on our book, please visit www.FrontlineProfitMachine.com.