Information Center

Creating an Account

What does it cost to use Bright?

Bright and all of its services are FREE for job seekers.

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How do I sign up for an account with Bright?

  1. Go to www.bright.com
  2. Click on "SIGN UP" at the top of the page
  3. Enter your information
  4. Upload a resume

You can now start searching for jobs!

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I uploaded my resume, but some of the information is jumbled. How can I do it over?

Unfortunately, there are some resumes that because of their formatting will never be parsed correctly. You can edit your Bright profile manually by following these steps:

  1. Point your mouse over "My Account" in the top right corner of the page
  2. Select "Bright Profile" from the drop-down menu
  3. Click on "Edit Information" at the top of the page OR click on the "Edit" button next to each section you wish to edit

You can also upload a new resume (that you can send to employers when applying for a position) by doing the following:

  1. Point your mouse over "My Account" in the top right corner of the page
  2. Select "Settings" from the drop-down menu
  3. Select "Manage Resumes" from the menu on the left
  4. Select "Add a New Resume" from the menu on the left

You can add as many resumes as you like. This will not change the information that is shown in your Bright profile.

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Do you accept international addresses?

For the time being, we only accept zip codes and addresses in the U.S., because we only have jobs in the U.S. If you are looking for a job in the U.S. and are planning to relocate, please use the zip code of the area in the U.S. where you are looking for a job. You can search zip codes by state here: http://www.50states.com/zipcodes/#.UC2exEIre-8. It is a good practice, however, to let the employer know where you are currently located.

We are growing rapidly and we do have future plans to expand internationally, so please stay tuned!

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Searching for Jobs

Now that you have an account, it’s time to start finding jobs! To search for jobs in your area, please follow these steps:

  1. Log in to your Bright account
  2. Type the job title you are looking for and your location in the search boxes at the top of the page, and click the "Search" button
  3. This will take you to a job results page where you can tailor your search by location, distance, etc., using the tools in the left side of the page

Once you have found a job that interests you please click on the "Apply" button and follow the instructions to apply. If there is no button, follow the instructions in the job description.

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Do I need to sign up for an account to search for jobs?

No! You can browse for jobs without signing up for an account by going to www.bright.com/jobs/browse.

However, you do need to create an account in order to apply for a job on Bright. You can do that at any point by clicking on “Sign Up” at the top of the page and filling in your information. Creating an account also allows you to access the great features that Bright has to offer, like the Bright Score, email alerts that bring you new opportunities tailored to your search, and the ability to see who you know at companies with job opportunities.

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Applying for Jobs

Can you tell me more about a position I am interested in?

We are glad that you found an opportunity on Bright that you are thinking about applying for!

Bright works with many partners and employers to populate our database of more than 2.5 million jobs. Bright provides an easy way to find these jobs, but we do not have specific information on each position. If you have a question about a specific opening, we encourage you to contact the employer directly.

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How do I apply to a job in an email notification?

If you are interested in any of the jobs in your job alert email, please click on the job to be taken to the full description. From this page, please click on the "Apply" button and follow the instructions to apply. If there is no button, follow the instructions in the job description.

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I want to apply for a job, but it doesn’t look like it’s there anymore. Now what?

Bright works with many partners and employers to populate our database of more than 2.5 million jobs. As openings get filled by employers, it may take 24-48 hours to be updated and removed from our database. But don’t worry, more jobs are being listed every day!

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How do I know if my application went through?

To check on your job applications, follow these steps:

  1. Log in to your Bright account
  2. Point your mouse over "My Account" in the top right corner of the page
  3. Select "My Applications"

The positions that you have applied to will be listed in this section. They will be marked as:

  • Complete: Your application has been submitted to the employer
  • Ongoing: Your application is still trying to submit
  • Error: There was an error with your application, and it has not been submitted
  • Expired: This job listing expired while you were completing the application, and it has not been submitted
  • Incomplete: Your application is missing information and has not been submitted
  • Offsite: You were directed to an external website to complete your application, and Bright is not able to track it further
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I think there is a problem with my job application, can you give me an update?

We are sorry to hear that you are having some difficulties applying for a position!

First, please check to see how your application was submitted:

  1. Log in to your Bright account
  2. Point your mouse over "My Account" in the top right corner of the page
  3. Select "My Applications"

The positions that you have applied to will be listed in this section. If your application is marked as:

  • Ongoing: Your application is still trying to submit. Please check back later to make sure that it went through.
  • Error: There was an error with your application. Please try to submit it again.
  • Incomplete: Your application is missing some information. Please fill out the information and submit it.
  • Expired: Unfortunately, this job listing has expired. Please search our other opportunities.

If your application is marked as "Offsite", it was completed on an external website. Many of the 2.5+ million jobs in Bright's database require job applicants to fill out application forms on their own website or a partner job site. Unfortunately, we cannot provide any assistance in those cases. You would need to contact either the partner site or the employer directly.

If the application you are having trouble with is marked "Complete", copy and paste the address of the job you applied for and send it to support@bright.com with an explanation of what problem you are running into. The address should look like this: http://www.bright.com/jobs/job/123

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I applied for a job but haven’t heard back from the employer. What should I do?

Unfortunately, this is one of the difficult parts of the job search - waiting to hear back from the employer. This is not something we have control over, as each company has their own specific hiring process. We also do not have specific information about the status of your application at those companies. Any questions relating to the status should be directed to the employer directly.

There are a few things you can do on Bright to increase your chances of being noticed by potential employers.

  • Do you know anyone at the company, or do any of your friends know someone at the company? A recent study showed that about 60% of new hires were through some sort of employee referral.
  • If you haven't already - connect your Facebook account. Bright has created a fantastic tool to help you find your connections at companies that are hiring and allows you to get in touch with them easily.
  • Complete your Bright profile with your work history and skills. Employers are constantly searching for qualified candidates using our search tools. By having a complete profile, this significantly increases your odds of being noticed in a search.
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Managing Your Account

How do I log in?

To log in to your account, go to www.bright.com and click on "LOG IN" at the top of the page. Please make sure that you are logging in with the information that you signed up with! If you have not previously connected your Facebook account with your Bright account, you will not be able to use the “Connect with Facebook” option.

If you go to our site and don't see the login button, don't worry! You just need to empty the cache in your browser.

If you’re using Internet Explorer, follow these directions: http://windows.microsoft.com/en-US/windows7/How-to-delete-your-browsing-history-in-Internet-Explorer-9

If you’re using Firefox, follow these directions: https://support.mozilla.org/en-US/kb/remove-recent-browsing-search-and-download-history

If you’re using Chrome, follow these directions: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582&topic=14666&ctx=topic

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My password isn’t working, how can I fix it?

If the automatically-generated password sent in your Welcome email does not work, try typing it into the password field (with no spaces). Copying and pasting the password may lead to issues logging in. If it still isn’t working, please email support@bright.com and we will manually reset it for you.

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I forgot my password, how do I reset it?

To reset your password, please follow these steps:

  1. Go to www.bright.com and click on "LOG IN"
  2. Click on "Forgot Password"
  3. Type in your email address and click "Submit"

A password reset email will be sent to your email. Since the password reset email is automated it might get marked as spam, so please check your spam or junk mail folder as well. If you cannot find the password reset email, please email support@bright.com and we will manually reset it for you.

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How do I change or unsubscribe from email notifications, or change the type of jobs that I receive in my email alerts?

To change the type of email notifications you receive, follow these steps:

  1. Log in to your Bright account
  2. Point your mouse over "My Account" in the top right corner of the page
  3. Select "Settings"
  4. Select "Notifications" from the menu on the left
  5. Check or un-check the box of each email alert you wish to receive or stop receiving
  6. Click “Save Changes”

Unchecking all the boxes will unsubscribe you from all Bright email notifications. Please note that changes to your email alerts can take up to 72 hours to take effect.

To change the search results you receive in your job alerts, please follow these steps:

  1. From the “Notifications” page, make sure that you have checked the box next to “Email me my saved job alerts”
  2. In the “Job Alerts” menu below, check or un-check the box of each search that you wish to receive or stop receiving and
  3. Click “Save Changes”
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How do I delete my account?

If you are absolutely, positively, 110% sure that you want to remove your Bright.com account, please follow these steps:

  1. Log in to your Bright account
  2. Point your mouse over "My Account" in the top right corner of the page
  3. Select "Settings"
  4. Click the link at the bottom that says "Deactivate your account"
  5. Click "Confirm"

Your account should now be completely deactivated. Please note that it can take up to 72 hours for all email alerts to stop.

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Safety and Privacy

Who sees the personal information I entered when I made my Bright account? Can I control who sees my resume?

Our users' privacy is a top priority. No information in your Bright profile is publicly viewable, and our database is not searchable by employers. As one of the great features of Bright, you may be suggested as a prospect to employers with accounts on Bright for jobs that you are well-qualified for. This allows you to be considered for relevant jobs without even having to submit an application! Don't worry, you will never be shown as a prospect to your current employer.

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Why are you asking for my high school graduation year?

Date of high school graduation, which Bright users may provide during the account creation process, will never be shared by Bright with potential or future employers that have opportunities listed on Bright.com, and will not have any impact on the hiring decisions for any of the employment opportunities you or any other user apply to that are listed on Bright. The information is used solely to help determine if any of our partner's offers are relevant and can provide you with valuable benefits, and is not requested by employers with active listings on Bright.

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How do I know that the jobs I’m applying for are real?

We do our best to make sure we post only real, secure application opportunities, but we work with many partners and employers to populate our database of more than 2.5 million jobs, and it’s possible that a less-than-perfect listing might get through.

If you believe that a job on Bright could be fake or a scam, please let us know immediately!

You can create a support ticket using the feedback tab at the bottom of each page, or by sending an email to us at: support@bright.com. Be sure to include the following details:

  1. company name
  2. job title
  3. job location
  4. link to the job

We will investigate the job and take the appropriate action to protect our users.

The Better Business Bureau also offers the following tips when finding a job through online searches:

  • Never Pay Upfront Fees. No legitimate job offer will require out of pocket expenses from a potential employee for background checks, credit reports or administrative fees before an interview.
  • Protect Personal Information. Job seekers should never provide their social security number, birth date, or bank account information for direct deposit setup until they have officially been hired.
  • Be Careful of the “Perfect Offer.” Job seekers should be cautious of any posting advertising extremely high pay for short hours or minimal required experience. If it sounds too good to be true, it probably is.
  • Treat Work-at-Home Offers with Caution. Most jobs that imply you can work from home with no previous experience and rake in cash are a ploy to trap you into giving away your credit card information, cashing fake checks, or paying for training that should be free. Job seekers should understand employees working from home generally go through the traditional in-person interviews and hiring process and often have prior experience in what they are doing, work for a salary, or have spent time and money developing the market for their work.
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